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Review for Amcare by Jan

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Jan, June 2020

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1.00 out of 5
Reliability
Communication
Product Range
Friendliness

Waited since January 2020 for them to send my Comfizz briefs that they had the prescription. Told me in February after calling several times they wouldn’t be available until March/April. Foned and foned with promises I will get a call back. Never happens!!!

Waited since January 2020 for them to send my Comfizz briefs that they had the prescription. Told me in February after calling several times they wouldn’t be available until March/April. Foned and foned with promises I will get a call back. Never happens!!!

Reply from Amcare by Convatec
21st January 2025

Hi Jan, We sincerely appreciate your feedback from 2020 and understand we did not meet your expectations then. We are pleased to inform you that significant improvements have been made, and we would love the opportunity to demonstrate our commitment to providing excellent customer service once again. If you would consider giving us another chance, please reach out directly at 0800 88 50 50, email us at enquiry@amcaregroup.co.uk, or use our Live Chat function at www.amcarebyconvatec.com

Regards

Terri - Amcare by Convatec

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