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Review for Amcare by KENNETH

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KENNETH, September 2020

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Ever since I left Hospital armed with my home package,and after one visit at home from a Nurse I have been completely satisfied with the service I have received from Amcare, one phone call and I wait maybe 2-3 days for my parcel to arrive. My order arrives as requested, there are changes to my order from time to time. Particularly like the Phone call to see if I am happy I have

Ever since I left Hospital armed with my home package,and after one visit at home from a Nurse I have been completely satisfied with the service I have received from Amcare, one phone call and I wait maybe 2-3 days for my parcel to arrive. My order arrives as requested, there are changes to my order from time to time. Particularly like the Phone call to see if I am happy I have enough supplies if a long Christmas Break is due. Nothing has made me worry up to this time.

Reply from AmcareTM Group
18th February 2021

Hi Kenneth, thanks for your feedback. We are delighted to hear that you are happy with our service and delivery times. We take all our customer comments on board so it's great to hear that you are satisfied and that the communication is working well for you. We look forward to speaking to you soon. If we can be of any further assistance, please don't hesitate to contact us on 0800 88 50 50.

Regards

Sally, Customer Experience Team - AmcareTM Group

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