Review for Amcare™ Group by John

Someone finally phoned me after me leaving numerous social media posts, and the explanation I was given for their failings make one picture something out of an Ealing Comedy. Their IT ‘upgrade’ meant that orders weren’t getting transmitted from the Sales dept to the Dispatch dept. So picture the dispatch supervisor & their staff sitting around all day with their thumbs up their arses thinking what a good life they were having & not telling anyone that they weren’t getting any orders to send out. And picture the Warehouse supervisor & their staff wondering why they had no warehouse space left for their incoming stocks. And the Finance Director wondering why nothing was getting invoiced out. And the Customer Service manager wondering why they suddenly had so many complaints that their phone system crashed. And no one thinking that a solution might be for Sales to print out the sales orders and physically give them to Dispatch. And 12 weeks they still haven’t solved the problem. Pathetic.