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Review for Amcare™ Group by Keith

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Keith, April 2021

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4.75 out of 5
Reliability
Communication
Product Range
Friendliness

Would have given five stars all round except that DPD let's them down when delivering to our area! Leaving a wrong location (we are very rural and the next house along can be far away no like in town!)

Would have given five stars all round except that DPD let's them down when delivering to our area! Leaving a wrong location (we are very rural and the next house along can be far away no like in town!)

Reply from Amcare by Convatec
11th May 2021

Hi Keith, thanks for letting us know about your experience. We are really sorry to hear that you've had issues with DPD delivering products to your home. We want to try and help get this resolved as quickly as possible so would ask if you can please contact us on 0800 88 50 50 to discuss further and we will do our best to find a solution. Thanks for bringing this to our attention.

Regards

Sally, Customer Experience Team - Amcare by Convatec

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