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Review for Amcare™ Group by Rodney

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Rodney, August 2021

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1.75 out of 5
Reliability
Communication
Product Range
Friendliness

It’s almost impossible to get through to amcare. Once made contact we are told the same excuses every time. We are getting no where fast, just going round in circles. Dreadful service. Never call back. Completely run out of medical supplies and no one seems to care.

It’s almost impossible to get through to amcare. Once made contact we are told the same excuses every time. We are getting no where fast, just going round in circles. Dreadful service. Never call back. Completely run out of medical supplies and no one seems to care.

Reply from Amcare by Convatec
21st January 2025

Hello Rodney, We sincerely appreciate your feedback from 2021 and understand that we did not meet your expectations then. We are pleased to inform you that significant improvements have been made, and we would love the opportunity to demonstrate our commitment to providing excellent customer service once again. If you would consider giving us another chance, please reach out directly at 0800 88 50 50, email us at enquiry@amcaregroup.co.uk, or use our Live Chat function at www.amcarebyconvatec.com

Regards

Terri - Amcare by Convatec

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