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Review for Amcare™ Group by Stephen

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Stephen, June 2021

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2.75 out of 5
Reliability
Communication
Product Range
Friendliness

Abysmal! Desperately awaiting supplies. Do not answer phone calls or emails and phone message now state's office closed despite being within advertised opening hours

Abysmal! Desperately awaiting supplies. Do not answer phone calls or emails and phone message now state's office closed despite being within advertised opening hours

Reply from Amcare by Convatec
21st January 2025

Hello Stephen, We sincerely appreciate your feedback from 2021 and understand that we did not meet your expectations. Our aim is to provide a 5-star experience. We are pleased to inform you that significant improvements have been made, and we would love the opportunity to demonstrate our commitment to providing excellent customer service once again. If you would consider giving us another chance, please reach out directly at 0800 88 50 50, email us at enquiry@amcaregroup.co.uk, or use our Live Chat function at www.amcarebyconvatec.com

Regards

Terri - Amcare by Convatec

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