Report Review

  • This field is for validation purposes and should be left unchanged.
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.

Review for Amcare™ Group by Val

Upvote

Val, August 2021

Upvote
2.00 out of 5
Reliability
Communication
Product Range
Friendliness

Absolute Nightmare. 3 Times they have not delivered on time. Leaving Me Desperately short of bags.. Staff are Stressed .. being switched from other jobs within the Co.' to cope.. with massive complaints (with little training.) Literally thinking can I use a Quavers 6 pack bag with Fragile Tape. Stessed to fk. Promised The Manager would ring.. 6 times to apologise. I want compensation.. Their staff are actually receiving Death Threats . This site appears

Absolute Nightmare. 3 Times they have not delivered on time. Leaving Me Desperately short of bags.. Staff are Stressed .. being switched from other jobs within the Co.' to cope.. with massive complaints (with little training.) Literally thinking can I use a Quavers 6 pack bag with Fragile Tape. Stessed to fk. Promised The Manager would ring.. 6 times to apologise. I want compensation.. Their staff are actually receiving Death Threats . This site appears to have been Hacked . My bags been hanging like a macrame hanging basket. Thanks.

Reply from Amcare by Convatec
21st January 2025

Hi Val, We sincerely appreciate your feedback from 2021 and understand that we did not meet your expectations then. We are pleased to inform you that significant improvements have been made, and we would love the opportunity to demonstrate our commitment to providing excellent customer service once again. If you would consider giving us another chance, please reach out directly at 0800 88 50 50, email us at enquiry@amcaregroup.co.uk, or use our Live Chat function at www.amcarebyconvatec.com

Regards

Terri - Amcare by Convatec

Leave a comment

"*" indicates required fields

This field is hidden when viewing the form
Name*
Consent*