Report Review

  • Hidden
  • Hidden
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.
  • This field is for validation purposes and should be left unchanged.

Review for Amcare™ Group by Virginia

Virginia, July 2021

blank
  • blank
  • blank
  • blank
  • blank
  • blank
2.00 out of 5
Reliability blank blank blank blank blank
Communication blank blank blank blank blank
Product Range blank blank blank blank blank
Friendliness blank blank blank blank blank

I am still waiting for my order which was placed on 7th June. I've tried phoning them but can not get through.

I am still waiting for my order which was placed on 7th June. I've tried phoning them but can not get through.

blank
Reply from AmcareTM Group blank
7th July 2021

Hi Virginia, we are sorry to hear that you're having problems getting through to us. Unfortunately, we are experiencing system issues since we implemented a new software upgrade and this has impacted the volume of calls and emails we are receiving, which in turn is leading to longer waiting times. We'd be happy to look into your order for you if you are able to contact us through our social media channels including Facebook and Twitter.

Regards

Sally, Customer Experience Team - AmcareTM Group

Leave a comment

Hidden
Name*
Consent*