Upvote
Tracey, October 2025
Reliability
Communication
Product Range
Friendliness
Good complimentary albeit wet wipes are very very small now. Poor Communication- products on back order but never notified and told to wait another week. If they accept a Prescription they should notify you if a product is not in stock and there will be a weeks delay at least. Delivery Note does not state anything about what will follow. Currently trying to source emergency supplies from another supplier, and it's not the first time
Good complimentary albeit wet wipes are very very small now. Poor Communication- products on back order but never notified and told to wait another week. If they accept a Prescription they should notify you if a product is not in stock and there will be a weeks delay at least. Delivery Note does not state anything about what will follow. Currently trying to source emergency supplies from another supplier, and it's not the first time they've let us down. They seem to be taking on new customers and sending them supplies leaving valuable customers without product. Obviously an ordering or cash flow problem.
