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I had to have a stoma ten years ago as an emergency, when I came out of hospital I was given products and registered with Charter Healthcare. During all these years when I have phoned in an order, I have been met with care and friendliness. Due to my own surgery delaying in communicating my order with Charter, I had almost ran out or product, but on phoning Charter I was reassured that they would
I had to have a stoma ten years ago as an emergency, when I came out of hospital I was given products and registered with Charter Healthcare. During all these years when I have phoned in an order, I have been met with care and friendliness. Due to my own surgery delaying in communicating my order with Charter, I had almost ran out or product, but on phoning Charter I was reassured that they would send a box of sufficient supplies to see me through and would get in touch with surgery. The much needed supplies arrived the next day. A few years ago they brought out new product Sensura Mio Convex and this greatly improved my life due to not experiencing any 'leaks'. I thank whoever invented this product every day. I cannot thank this service enough and although I know there are a lot more companies supplying these products and know how competitive this is, but I really cannot envisage changing from Charter, plus the fact that I am able, if necessary to either see or talk to a community nurse. So thank you so much to everyone connected with this company. Plus delivery is first class.