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Review for Coloplast Charter by Carly

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Carly, March 2026

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I ran out of bags was 100% my fault. Charter made sure they got my bags sent out they called my GP surgery for the prescription so I didnt have to wait in a queue on the phone to sort it out myself, and my bags got me me within 36hours of me calling them in desperation of my mistake. 100% best customer service ive ever had

I ran out of bags was 100% my fault. Charter made sure they got my bags sent out they called my GP surgery for the prescription so I didnt have to wait in a queue on the phone to sort it out myself, and my bags got me me within 36hours of me calling them in desperation of my mistake. 100% best customer service ive ever had

Reply from Coloplast Charter
24th March 2026

Hello Carly, we're so pleased we were able to get your supplies to you when you needed them. Thank you for your review. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

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