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Review for Coloplast Charter by Graeme

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Graeme, October 2022

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2.50 out of 5
Reliability
Communication
Product Range
Friendliness

The system used to work well. More recently it has become unreliable with extremely poor communication. The Customer care team can't be reached by phone and the on-line messaging system fobs you off with inaccurate promises that don't materialise.

The system used to work well. More recently it has become unreliable with extremely poor communication. The Customer care team can't be reached by phone and the on-line messaging system fobs you off with inaccurate promises that don't materialise.

Reply from Coloplast Charter
28th October 2022

Thank you for your review, Graeme. I’m sorry to hear that you’ve had this experience. We would like the opportunity to investigate your feedback further. Please could you contact us at hcdr@coloplast.com so we can look into this further.

Regards

Inga - Coloplast Charter team

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