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Review for Coloplast Charter by Tony

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Tony, October 2025

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2.00 out of 5
Reliability
Communication
Product Range
Friendliness

I've been waiting for my order for 2 months, it's my second order now I've spoken to somebody 2 times and all I get is a message on my phone saying they are waiting for a prescription which they have already got,I think it is absolutely disgusting to leave a 86 year old woman with dementia who wears a catheter without ,terrible

I've been waiting for my order for 2 months, it's my second order now I've spoken to somebody 2 times and all I get is a message on my phone saying they are waiting for a prescription which they have already got,I think it is absolutely disgusting to leave a 86 year old woman with dementia who wears a catheter without ,terrible

Reply from Coloplast Charter
28th October 2025

Hello Tony, I'm sorry to hear this, Please can you send the patient details and contact information to digital@coloplast.co.uk and we can get this looked into for you. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

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