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Review for Coloplast Charter by William

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William, September 2025

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I was recommended to Colorplast Charter by my stoma nurse since May 2024 and have only had one unfortunate incident where they cut the bag in the wrong position, I phoned and received replacements within two days. They have always treated me with respect and helped with questions in their remit.

I was recommended to Colorplast Charter by my stoma nurse since May 2024 and have only had one unfortunate incident where they cut the bag in the wrong position, I phoned and received replacements within two days. They have always treated me with respect and helped with questions in their remit.

Reply from Coloplast Charter
3rd September 2025

Hello William, we're sorry to hear you had an issue with the cutting of your bag but we are glad the team were able to resolve this for you quickly. Thank you for taking the time to leave us your feedback. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

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