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Review for Coloplast Charter by Zac

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Zac, May 2023

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3.25 out of 5
Reliability
Communication
Product Range
Friendliness

Several times I've not had my order sorted or has been no communication to my GP. Each time I've not been given any update on whats going on and have to phone around to get it sorted. Very poor when it's something you can't live without.

Several times I've not had my order sorted or has been no communication to my GP. Each time I've not been given any update on whats going on and have to phone around to get it sorted. Very poor when it's something you can't live without.

Reply from Coloplast Charter
23rd May 2023

Thank you for your review, Zac. I’m sorry to hear that you’ve had this experience. We would like the opportunity to investigate your feedback further. Please could you contact us at hcdr@coloplast.com so we can investigate this issue?

Regards

Inga - Coloplast Charter team

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