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Review for Fittleworth by Alisdair

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Alisdair, June 2025

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3.00 out of 5
Reliability
Communication
Product Range
Friendliness

Once authorised by GP. Fittleworth takes far too long to process, ship and then deliver an order. Their order fulfilment system appears to be based on emails. Website functionality is very limited compared to what one might find elsewhere and appears to have a series of technical issues.

Once authorised by GP. Fittleworth takes far too long to process, ship and then deliver an order. Their order fulfilment system appears to be based on emails. Website functionality is very limited compared to what one might find elsewhere and appears to have a series of technical issues.

Reply from Fittleworth
19th June 2025

Hi Alisdair, Thank you for taking the time to leave a review. I'm sorry to hear about the issues you've faced when ordering. Please can you email caring@fittleworth.com with the issues your experience online so we can look to support you. Please check out our Fittlehub FAQ's as well for further support: https://www.fittleworth.com/wp-content/uploads/2024/10/Fittleworth-DPD-App-Guide-2024.pdf

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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