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Review for Fittleworth by Chris

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Chris, July 2024

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2.25 out of 5
Reliability
Communication
Product Range
Friendliness

Terrible do not use. Phones are not answered and deliveries are frequently not fully complete. Even when I've pointed out I'm facing an medical emergency in my emails I'm not getting replies. I think the company is going out of business.

Terrible do not use. Phones are not answered and deliveries are frequently not fully complete. Even when I've pointed out I'm facing an medical emergency in my emails I'm not getting replies. I think the company is going out of business.

Reply from Fittleworth
4th July 2024

Hi Chris, Thank you for leaving us a review. I am so sorry to see this for you, I can confirm we are working hard to reduce the waiting times on our caring inbox. We are not going out of business and I am so sorry this is the impression we have left. Please email me if we haven't spoken already at DRMqueries@fittleworth.com so I can see what has gone on for you. Thank you in advance.

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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