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Review for Fittleworth by James

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James, August 2025

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1.50 out of 5
Reliability
Communication
Product Range
Friendliness

Should be renamed [REDACTED] for the amount of use they are. Incorrect and/or incomplete orders, user-unfriendly website (re-ordering link virtually hidden, product list is confusing, website forgets previously registered users). Painfully slow delivery turnaround. Medical orders left unattended on doorstep.

Should be renamed [REDACTED] for the amount of use they are. Incorrect and/or incomplete orders, user-unfriendly website (re-ordering link virtually hidden, product list is confusing, website forgets previously registered users). Painfully slow delivery turnaround. Medical orders left unattended on doorstep.

Reply from Fittleworth
7th August 2025

Hi James, Thank you for taking the time to leave a review. I'm sorry to hear that you've had a negative experience. So we can investigate what has happened for you please can you email caring@fittleworth.com with your full name, DOB and a further description of what has happened.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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