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Review for Fittleworth by Jenny

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Jenny, November 2024

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4.75 out of 5
Reliability
Communication
Product Range
Friendliness

Do not find ordering online easy and telephone is often a long process

Do not find ordering online easy and telephone is often a long process

Reply from Fittleworth
20th November 2024

Hi Jenny, Thank you for taking the time to leave a review. I'm sorry to hear that you are struggling to place your order online. Here are some FAQ's that may support you: https://www.fittleworth.com/order-online/ordering-online-faqs/ Regarding our phone wait times, this is something we're working hard on reducing. We recently welcome a new cohort to support our customers therefore, once they're up to speed we should start seeing a further positive impact to our wait times.

Regards

Yasmin, Customer Experience Specialist - Fittleworth

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