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Review for Fittleworth by John

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John, January 2026

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4.75 out of 5
Reliability
Communication
Product Range
Friendliness

Having been with you for over Nine years I usually place my order by telephone I decided to try online and was surprised to have to give all my details. This involved more questions than when I telephone and takes longer to complete I understand about security but would have thought my details were already recorded will stay with telephoning

Having been with you for over Nine years I usually place my order by telephone I decided to try online and was surprised to have to give all my details. This involved more questions than when I telephone and takes longer to complete I understand about security but would have thought my details were already recorded will stay with telephoning

Reply from Fittleworth
16th January 2026

Thank you for your feedback and your long-term support. We understand online ordering can be more time-consuming, and we’re always happy to help over the phone if that’s easier for you.

Regards

Joana, Customer Experience Specialist - Fittleworth

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