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Review for Fittleworth by Peter

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Peter, June 2024

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1.75 out of 5
Reliability
Communication
Product Range
Friendliness

Fittleworth have not sent the products which I ordered. When I pointed this out they sent me items which I hadn’t ordered. They have “lost” my order for support belts and don’t seem to be able to identify me from my client reference.

Fittleworth have not sent the products which I ordered. When I pointed this out they sent me items which I hadn’t ordered. They have “lost” my order for support belts and don’t seem to be able to identify me from my client reference.

Reply from Fittleworth
20th June 2024

Hi Peter, Thank you for your review. I am really sorry to see you have had problems with your orders and not receiving the right items needed. Please can you send me your full name and DOB to DRMqueries@fittleworth.com so I can chase up your orders for you.

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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