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Review for Fittleworth by Roger

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Roger, March 2024

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4.75 out of 5
Reliability
Communication
Product Range
Friendliness

Generally speaking very satisfied with service and products though it would be even better if the phone was answered more promptly. I know that one can order on line but I prefer to talk to someone where medical matters are concerned.

Generally speaking very satisfied with service and products though it would be even better if the phone was answered more promptly. I know that one can order on line but I prefer to talk to someone where medical matters are concerned.

Reply from Fittleworth
7th March 2024

Good morning Roger, Thank you for the feedback, we really appreciate it. Apologies for the wait time at the moment, we are working hard to address it so please bear with us! We love talking to our customers and understand that people want to speak to us, not do everything online. If you ever do need anything urgently, please email DRMqueries@fittleworth.com. Take care

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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