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John, February 2022
Reliability
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Still have not received my seals ordered at start of January, opened stoma bags supplied with that order and they were the wrong bags. The hole cutting on the bags was so bad there were large jagged edges this could be very dangerous to the wearer as if bending down these edges would cut the stoma with a great risk of getting blood poisoning. I told Oakmed they had sent me the wrong bags and
Still have not received my seals ordered at start of January, opened stoma bags supplied with that order and they were the wrong bags. The hole cutting on the bags was so bad there were large jagged edges this could be very dangerous to the wearer as if bending down these edges would cut the stoma with a great risk of getting blood poisoning. I told Oakmed they had sent me the wrong bags and even included pictures of the jagged edges of the cut holes, it was so bad that it showed clearly on the photos. I had to argue with the lady on the phone before they agreed to send me the correct bags, these didn't arrive till nearly 5 weeks from the original order. I just wish I could add the photos to this review as in the 11 years of having a stoma I've never seen anything as bad as this.
