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Review for Respond Healthcare by Arthur

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Arthur, July 2021

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Respond are ultra-reliable and have even on one occasion gone to extreme lengths to get me the equipment I required in an emergency situation. I have never been disappointed or let down when I have ordered stoma-related products. Respond, over the 20 years, I have been receiving products from Respond they have always kept me informed of new ranges of products. They communicate with me, the customer, in the friendliest of manners and provide me

Respond are ultra-reliable and have even on one occasion gone to extreme lengths to get me the equipment I required in an emergency situation. I have never been disappointed or let down when I have ordered stoma-related products. Respond, over the 20 years, I have been receiving products from Respond they have always kept me informed of new ranges of products. They communicate with me, the customer, in the friendliest of manners and provide me with information to enable me to make an informed judgment, thereby giving me confidence in the products that I use. I have also visited them in the Open Days they provide and this is also great for face to face communication and to see the range of products they have available.

Reply from Respond Healthcare
21st October 2021

Thank you for your review, Arthur. It's great to read your lovely comments about our service.

Regards

Garry, Customer Experience Manager - Respond Healthcare

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