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Review for Respond Healthcare by Jack

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Jack, May 2021

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3.00 out of 5
Reliability
Communication
Product Range
Friendliness

Respond has messed up my order and delivered late on so many occasions that I’m now moving to another provider, not reliable at all.

Respond has messed up my order and delivered late on so many occasions that I’m now moving to another provider, not reliable at all.

Reply from Respond Healthcare
17th May 2021

Thank you for your review, Jack, I am very concerned that you did not find our service reliable. Delivering excellent customer service is of paramount importance to us at Respond and I would welcome the opportunity to discuss your feedback directly with you. Please call on 0800 220 300 and ask for me, Garry, Customer Experience Manager.

Regards

Garry, Customer Experience Manager - Respond Healthcare

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