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Review for Fittleworth by Michael

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Michael, January 2026

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4.25 out of 5
Reliability
Communication
Product Range
Friendliness

Placed an order on 19 January. Given a delivery date. Order didn’t arrive. Rang up to ask why. Order didn’t go through. Re-ordered. Hope it arrives this time. When re-ordering staff were very supportive but the order failed. 🤔😯🐌

Placed an order on 19 January. Given a delivery date. Order didn’t arrive. Rang up to ask why. Order didn’t go through. Re-ordered. Hope it arrives this time. When re-ordering staff were very supportive but the order failed. 🤔😯🐌

Reply from Fittleworth
30th January 2026

Thank you for bringing this to our attention, and we’re very sorry for the inconvenience caused. We understand how frustrating this must have been. We’re pleased to hear our team was supportive when you contacted us, but we apologise that your original order did not go through as expected. If you need any further assistance or would like us to check on your delivery, our team will be very happy to help.

Regards

Joana, Customer Experience Specialist - Fittleworth

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