Rapidcare

I have been with Rapidcare for a few months, so far the company have been brilliant.my orders are always on time,and all orders complete.i also get contacted when my order is due. Telephone calls are always very polite, helpful, not rushed, help advice offered.

Always very friendly and helpful on the phone. My deliveries have always been made when said. Happy with the service.

Rapidcare started off the same as my previous supplier, friendly, helpful, understanding and good reliable delivery. Then like my previous supplier they slowly went down hill on deliveries to the point this month (March 2024) they have totally failed to deliver my repeat prescription on time and I have totally run out of some of the items and I’m unable to replace my bag.

Have been using for 2 years, few teething problems but always resolved quickly and very good efficient service. Fast delivery and anways quick to respond to changes needed, as long as stoma nurse adds to prescription. Love the monthly text reminder reordering service - just reply “Yes” and repeat order gets delivered within a few days. Staff always helpful and friendly. Will be sticking with them as long as service remains as is at the moment.