Offering a tailored Prescription Delivery Service to all our customers

At Emerald we are here to make your life as convenient as possible by providing you with a discreet and personalised home delivery service that you can truly rely on.

We pride ourselves on offering a tailored service to all our customers. We deliver ostomy and continence prescription products from all manufacturers in discreet, unbranded boxes to your door, by courier, at a time to suit you. And what’s more, we offer a 48 hour delivery once we have received your prescription (excluding bank holidays and weekends). To help make your life a little easier we will arrange to collect your prescription for you.

Our friendly and dedicated customer care team are available for help and advice relating to the products and service that we offer. Simply call 0800 163007.                                                                                                                                                                                                   

Opening hours: Monday to Friday, 8.30am until 5.30pm

Tailored cutting service for ostomists

To make life a little easier for our Ostomy customers, we offer a personalised cutting service so that your pouches are cut to your exact measurements, ensuring that your Ostomy appliance fits perfectly each and every time.

Planning a trip abroad?

If you are planning a trip abroad we always advise you to order sufficient supplies to last you the trip. However, if unforeseen circumstances leave you without your essential items we can organise replacements, allowing you to fully enjoy your holiday. Simply call 0800 163007 and we will do the rest!