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Fittleworth

4.78
From 143 reviews Read All Reviews
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Fittleworth provides everything you need from your home dispensing service. Here at Fittleworth, we understand that every person’s health needs are unique, so we have built a trusted and dedicated home dispensing and clinical advice service that caters to all … Read more Fittleworth

Reliability
Communication
Product Range
Friendliness

Margaret, March 2021

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Used fittleworth for around 27years and have never had problems with them they were always helpful and friendly on the phone with me.

Used fittleworth for around 27years and have never had problems with them they were always helpful and friendly on the phone with me.

Keith, February 2021

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I always get a phone call from them every month and if there is any problems , like dr surgery not sending prescription through in time

I always get a phone call from them every month and if there is any problems , like dr surgery not sending prescription through in time

Andrea, February 2021

4.75 out of 5
Reliability
Communication
Product Range
Friendliness

Fittleworth have supported me regarding my husband’s colostomy supplies for the last 2.5 years. Always helpful, deliveries always on time.

Fittleworth have supported me regarding my husband’s colostomy supplies for the last 2.5 years. Always helpful, deliveries always on time.

Janine, February 2021

3.50 out of 5
Reliability
Communication
Product Range
Friendliness

I found them to be very lacking in knowledge

I found them to be very lacking in knowledge

Keith, January 2021

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

No problems with Fittleworth just my surgery not sending the prescription out on time

No problems with Fittleworth just my surgery not sending the prescription out on time

Olivia, January 2021

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Used them for years a d always found them brilliant .

Used them for years a d always found them brilliant .

Sheila, January 2021

3.50 out of 5
Reliability
Communication
Product Range
Friendliness

Been using frittleworth for 4 years they take al.ist two weeks to deliver my prescription only just got my measurements right after numerous oho e calls a d sending back beca6not been pre-cut or not cut at all I have rheumatoid arthritis so it gets difficult for me to cut my pouches so need to have them cut

Been using frittleworth for 4 years they take al.ist two weeks to deliver my prescription only just got my measurements right after numerous oho e calls a d sending back beca6not been pre-cut or not cut at all I have rheumatoid arthritis so it gets difficult for me to cut my pouches so need to have them cut

Rob, January 2021

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

In four years my monthly order has been correct and on time every month. They have instructions where to leave if I’m at work and it’s always been left there.
I get a reminder text every month and ring up. Never been on hold longer than two mins and that’s not often.
Can’t fault the friendliness of call takers one bit either.
I certainly won’t be changing suppliers for pouches and bags. Top marks.

In four years my monthly order has been correct and on time every month. They have instructions where to leave if I’m at work and it’s always been left there.
I get a reminder text every month and ring up. Never been on hold longer than two mins and that’s not often.
Can’t fault the friendliness of call takers one bit either.
I certainly won’t be changing suppliers for pouches and bags. Top marks.

Patricia, January 2021

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Excellent service always on time.

Excellent service always on time.

Bev, December 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Great company always happy to help. Were fantastic through both lockdowns my deliveries weren’t affected and arrived on time
Highly recommend!

Great company always happy to help. Were fantastic through both lockdowns my deliveries weren’t affected and arrived on time
Highly recommend!

Allan, December 2020

3.75 out of 5
Reliability
Communication
Product Range
Friendliness

I have never had a problem with this company.They text me to remind me when I am due to re-order, They give me a date for receipt and it arrives on time. Why should I change when I am more than happy with this company?

I have never had a problem with this company.They text me to remind me when I am due to re-order, They give me a date for receipt and it arrives on time. Why should I change when I am more than happy with this company?

Kathleen, December 2020

4.00 out of 5
Reliability
Communication
Product Range
Friendliness

I’ve had no problems with Fittleworth at all. I receive whatever I need soon after I order.

I’ve had no problems with Fittleworth at all. I receive whatever I need soon after I order.

Pauline, November 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

See my first comment on the facebook page. I I find them friendly, helpful and patient. They phone regularly and the order comes on time and they have also been very good when my GP have not given them the prescription that I have requested.

See my first comment on the facebook page. I I find them friendly, helpful and patient. They phone regularly and the order comes on time and they have also been very good when my GP have not given them the prescription that I have requested.

Raymond, November 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

accommodating

accommodating

Kellyanne, October 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Was out of hospital a few days then it came

Was out of hospital a few days then it came

Andrea, October 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I’ve been with Fittleworth for coming up to 4 years now since my stoma surgery. I’ve never had any problems with them. They ring me up every month without fail, deliveries arrive on time (even during lockdown) & often with their own delivery person. The customer service people (& delivery person) are friendly & always help if my GP misses any products off the prescription. Big thumbs up!

I’ve been with Fittleworth for coming up to 4 years now since my stoma surgery. I’ve never had any problems with them. They ring me up every month without fail, deliveries arrive on time (even during lockdown) & often with their own delivery person. The customer service people (& delivery person) are friendly & always help if my GP misses any products off the prescription. Big thumbs up!

Aurora, October 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

all. ways frendly and on time with delivers

all. ways frendly and on time with delivers

Alma, October 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I am a relatively new stoma patient and dealing with fittleworth is so easy.

I am a relatively new stoma patient and dealing with fittleworth is so easy.

Mark, October 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

No nonsense they have alwas communicated and delivered on time

No nonsense they have alwas communicated and delivered on time

Michael, October 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Fittlewood deliver my husbands stuff they are very good and friendly, they call us to check when we need more, nothing too much trouble,

Fittlewood deliver my husbands stuff they are very good and friendly, they call us to check when we need more, nothing too much trouble,

Ann, October 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

excellent service, very friendly very good products and delivery perfect

excellent service, very friendly very good products and delivery perfect

Viv, October 2020

4.50 out of 5
Reliability
Communication
Product Range
Friendliness

sup waserb service only let down once,in 4 years as

sup waserb service only let down once,in 4 years as

Jeanette, September 2020

4.25 out of 5
Reliability
Communication
Product Range
Friendliness

Frustating having to post the prescription to the supplier as the surgery will not fax it through

Frustating having to post the prescription to the supplier as the surgery will not fax it through

Michael, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

An extremely friendly and reliable delivery company. They call me regularly to enquire regarding my repeat prescription order and supply items on a given date. Should I require an item at short notice they supply it as soon as possible. My urostomy pouches are supplied cut to my required size. On the occasion when I had a problem with a product it was dealt with quickly and efficiently with no problem.

An extremely friendly and reliable delivery company. They call me regularly to enquire regarding my repeat prescription order and supply items on a given date. Should I require an item at short notice they supply it as soon as possible. My urostomy pouches are supplied cut to my required size. On the occasion when I had a problem with a product it was dealt with quickly and efficiently with no problem.

Joyce, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Great service would be better if they were able to deliver quicker, for by that no complaints

Great service would be better if they were able to deliver quicker, for by that no complaints

George, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

excellent in all areas

excellent in all areas

Joan, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Always friendly delivery. Orders are filled to prescription orders been using 13 years without a problem

Always friendly delivery. Orders are filled to prescription orders been using 13 years without a problem

Linda, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I’ve only had colostomy since April but I’ve found them to be very good

I’ve only had colostomy since April but I’ve found them to be very good

Sonia, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

amazing friendly company

amazing friendly company

Pete, September 2020

4.75 out of 5
Reliability
Communication
Product Range
Friendliness

everytime i put an order in the staff member is so helpful,and helps you through your order.They give you a delivery date and if there is a delay they ring you and explain why.

everytime i put an order in the staff member is so helpful,and helps you through your order.They give you a delivery date and if there is a delay they ring you and explain why.

Cheryl, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have only had my stoma for 16mths but I get everything from Fittleworth, they are so helpful. I did try getting samples from other firms but none suited me so I will stay with Fittleworth

I have only had my stoma for 16mths but I get everything from Fittleworth, they are so helpful. I did try getting samples from other firms but none suited me so I will stay with Fittleworth

Linda, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

they have always been there. when doctors dont send prescriptions they send emergency pk and chase it up for me

they have always been there. when doctors dont send prescriptions they send emergency pk and chase it up for me

Jan, September 2020

4.50 out of 5
Reliability
Communication
Product Range
Friendliness

Rate them about 8

Rate them about 8

Stephen, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

In the years that I’ve been with with Fittleworth they are completely understand my concerns they are very helpful and I’ve got some very nice people working for them

In the years that I’ve been with with Fittleworth they are completely understand my concerns they are very helpful and I’ve got some very nice people working for them

Stephen, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have been with Fittleworth for a number of years and through my experiences with his feet are worth they are simply the best

I have been with Fittleworth for a number of years and through my experiences with his feet are worth they are simply the best

Eve, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Happy With Fittleworth no problems at all

Happy With Fittleworth no problems at all

Jimmie, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

excellent service.

excellent service.

Beryl, September 2020

3.75 out of 5
Reliability
Communication
Product Range
Friendliness

Only recently changed to this company, having experienced problems with Amcare, who couldn’t seem to understand the importance of delivering when required. Now get prompt deliveries without having to chase.

Only recently changed to this company, having experienced problems with Amcare, who couldn’t seem to understand the importance of delivering when required. Now get prompt deliveries without having to chase.

Gill, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Very reliable friendly service. Always delivered on time.

Very reliable friendly service. Always delivered on time.

Liz, September 2020

4.00 out of 5
Reliability
Communication
Product Range
Friendliness

no problem with them at all. delivery is always qwick on when they say. even through lockdown. they only thing I would like is if they could let you know when new products are available or if they could send samples. but other wise I’m very happy with them

no problem with them at all. delivery is always qwick on when they say. even through lockdown. they only thing I would like is if they could let you know when new products are available or if they could send samples. but other wise I’m very happy with them

Val, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

very helpful sorting out a delivery problem for us

very helpful sorting out a delivery problem for us

Anne, September 2020

4.75 out of 5
Reliability
Communication
Product Range
Friendliness

the girls are quick to ans phones also they phone to see if you are eardy to place an order

the girls are quick to ans phones also they phone to see if you are eardy to place an order

Janet, September 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Have always been very satisfied with fittleworth, very prompt with their delivery and have always got my complete prescription, always polite and helpful on the phone. Tried another company twice and each time items were missing and had to contact the doctors to resend the prescription, very frustrating.

Have always been very satisfied with fittleworth, very prompt with their delivery and have always got my complete prescription, always polite and helpful on the phone. Tried another company twice and each time items were missing and had to contact the doctors to resend the prescription, very frustrating.

Linda, August 2020

2.00 out of 5
Reliability
Communication
Product Range
Friendliness

Late delivery, orders short, being left without vital stock for days , they used The post office to deliver their goods , Goods left at wrong address , items not in stock so was left without bags for 2 days had to phone up and told their was none in the whole of Britain so they didn’t send order out , Always blaming they didnt receive the prescription from GP, took no notice of complaint. Read more

Late delivery, orders short, being left without vital stock for days , they used The post office to deliver their goods , Goods left at wrong address , items not in stock so was left without bags for 2 days had to phone up and told their was none in the whole of Britain so they didn’t send order out , Always blaming they didnt receive the prescription from GP, took no notice of complaint from the Hospital , have not seen my stoma nurse from the company for over a year dont get me wrong the stoma nurse was lovely but she only worked 2 days a week and was over stretched. A terrible company if this was the only company available I would sooner go without .

Joseph, August 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Fittleworth are excellent in every way they have never let me down and always keep me informed of what is happening.

Fittleworth are excellent in every way they have never let me down and always keep me informed of what is happening.

Gail, August 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

very friendly, nothing too much trouble. deliver on time.

very friendly, nothing too much trouble. deliver on time.

Beverly, August 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

They phone me about my delivery and ask if my products are ok very friendly

They phone me about my delivery and ask if my products are ok very friendly

Sharon, August 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Have used them since the start. 3 years. Absolutely great

Have used them since the start. 3 years. Absolutely great

Victoria, August 2020

4.50 out of 5
Reliability
Communication
Product Range
Friendliness

Never had any problems. Always found them very helpful.

Never had any problems. Always found them very helpful.

Stewart, August 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Used this company for 2 yrs now and they are excellent, never had a missed call or delivery

Used this company for 2 yrs now and they are excellent, never had a missed call or delivery

Marjorie, July 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have been with fittleworth for six years now,I have always found them reliable,and helpful.

I have been with fittleworth for six years now,I have always found them reliable,and helpful.

Joseph, July 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Always on time any problems they ring

Always on time any problems they ring

Chris, July 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I’ve had no problems at all since day 1 no complaints from me.

I’ve had no problems at all since day 1 no complaints from me.

Janet, July 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

So helpful and friendly, their delivery people are always polite and caring and always ask after my husband.

So helpful and friendly, their delivery people are always polite and caring and always ask after my husband.

john, July 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

since my urostomy procedure,in 2018 i have been really very pleased with fittleworth,i could,nt ask better service

since my urostomy procedure,in 2018 i have been really very pleased with fittleworth,i could,nt ask better service

Cynthia, July 2020

4.50 out of 5
Reliability
Communication
Product Range
Friendliness

Was gaving difficulties between fittleworth And drs surgery each bkaming each other for me not getting my orders on time . Hiwever seens to be bacj ti nirmal again.

Was gaving difficulties between fittleworth And drs surgery each bkaming each other for me not getting my orders on time . Hiwever seens to be bacj ti nirmal again.

Paul, July 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

great customer service

great customer service

Gill, July 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Dont use a stoma bag anymore, but when I did I found them to be reliable, friendly and the order was always complete. Fantastic company.

Dont use a stoma bag anymore, but when I did I found them to be reliable, friendly and the order was always complete. Fantastic company.

Anne, July 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Always friendly and competent staff who will always go the extra mile to make sure you are happy

Always friendly and competent staff who will always go the extra mile to make sure you are happy

Dean, July 2020

2.50 out of 5
Reliability
Communication
Product Range
Friendliness

For the last 12 years I have used them and they never get an order right they hold back a full order because one thing is missing and even ask if I really need the item? Well I wouldn’t be ordering if I didn’t need it they have had me in tears on the phone because they leave things of then deny it

For the last 12 years I have used them and they never get an order right they hold back a full order because one thing is missing and even ask if I really need the item? Well I wouldn’t be ordering if I didn’t need it they have had me in tears on the phone because they leave things of then deny it

Vera, July 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

They always know when I am due a delivery. They often ring me before I place an order so my delivery is on time.

They always know when I am due a delivery. They often ring me before I place an order so my delivery is on time.

Emma, July 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have never had a problem with fittleworths, fast reliable, friendly service

I have never had a problem with fittleworths, fast reliable, friendly service

carol, June 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

can’t fault them they are brilliant always remind me to order and if i need extra before my due date they will get it for me

can’t fault them they are brilliant always remind me to order and if i need extra before my due date they will get it for me

Roger, June 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

They ring me every month to take my order, always very polite and order always 100% complete. They send me a message when despatched and another when received.

They ring me every month to take my order, always very polite and order always 100% complete. They send me a message when despatched and another when received.

Bill, June 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

A great company, always deliver on time and my order always match my prescription

A great company, always deliver on time and my order always match my prescription

Liz, June 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

fab, friendly. always happy to help nothing to much for them. they phone when an order is due. and it arrives on time when they say it will. I am more than happy to recommend then.

fab, friendly. always happy to help nothing to much for them. they phone when an order is due. and it arrives on time when they say it will. I am more than happy to recommend then.

Terry, June 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have always been answered promptly and given a delivery date and received polite and helpful response from whoever answers my call

I have always been answered promptly and given a delivery date and received polite and helpful response from whoever answers my call

Carol, June 2020

4.50 out of 5
Reliability
Communication
Product Range
Friendliness

Very helpful. Delivery is prompt abd staff very friendly

Very helpful. Delivery is prompt abd staff very friendly

Michael, June 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Catheter’s ordered via patient access, never had a problem.

Catheter’s ordered via patient access, never had a problem.

Sonia, June 2020

4.75 out of 5
Reliability
Communication
Product Range
Friendliness

In the begining it took a while to get used to how it all worked abd length of time beteen deliveries, but once you get used to controling your orders and knowing how to keep an eye on your supplies, it gets easier !

In the begining it took a while to get used to how it all worked abd length of time beteen deliveries, but once you get used to controling your orders and knowing how to keep an eye on your supplies, it gets easier !

Karyn, June 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Only compNy I have used and not had any issues

Only compNy I have used and not had any issues

Kay, June 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Fittleworth great supplier. Never let me down . Always call for my order. Delivery’s good on said dates . My usual drivers very reliable. Will highly recommend . Phone ordering perfect. Thanks. I’m a happy customer. Kay Norrington. Essex.

Fittleworth great supplier. Never let me down . Always call for my order. Delivery’s good on said dates . My usual drivers very reliable. Will highly recommend . Phone ordering perfect. Thanks. I’m a happy customer. Kay Norrington. Essex.

Caroline, June 2020

4.50 out of 5
Reliability
Communication
Product Range
Friendliness

They are excellent to deal with but it can take 2 weeks after ordering for a delivery to arrive.

They are excellent to deal with but it can take 2 weeks after ordering for a delivery to arrive.

Eric, June 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Always had good service for 14years

Always had good service for 14years

Chris, June 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

They have been taking care of my needs since i had my op .

They have been taking care of my needs since i had my op .

Susan, June 2020

4.75 out of 5
Reliability
Communication
Product Range
Friendliness

Fittleworth have been amazing for me in every way .

Fittleworth have been amazing for me in every way .

James, June 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Stoma care was great didnt have to do anything apart from phone call they even text you to say phone us tell them what you want how many any extras you need wipes or sprays they tell you delivery date only thing was no time but did find it was round about same time every delivery

Stoma care was great didnt have to do anything apart from phone call they even text you to say phone us tell them what you want how many any extras you need wipes or sprays they tell you delivery date only thing was no time but did find it was round about same time every delivery

GrahamFe, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Fittleworth have always been 100% for my delivery.

Fittleworth have always been 100% for my delivery.

Kenneth, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

If there is ever a problem with the surgery sorting my prescription one phone call to Fittleworth and they sort it for me. always deliver on the date stated

If there is ever a problem with the surgery sorting my prescription one phone call to Fittleworth and they sort it for me. always deliver on the date stated

Alan, May 2020

4.25 out of 5
Reliability
Communication
Product Range
Friendliness

I have had a colostomy and an ileostomy for 6 months only. So far, no problems with supplies.

I have had a colostomy and an ileostomy for 6 months only. So far, no problems with supplies.

Jennifer, May 2020

4.50 out of 5
Reliability
Communication
Product Range
Friendliness

excellent service

excellent service

John, May 2020

4.75 out of 5
Reliability
Communication
Product Range
Friendliness

Fittleworths are always helpful and friendly and brought forward a delivery when in need.

Fittleworths are always helpful and friendly and brought forward a delivery when in need.

Paul, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

First class service

First class service

Sharon, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

they are extremely reliable helpful and friendly. my order always comes complete and on the day promised.

they are extremely reliable helpful and friendly. my order always comes complete and on the day promised.

Patricia, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Great friendly company always phone you to check if you need a supply and they always give you a delivery date and where they will leave them if your not in so you don’t have to stay in

Great friendly company always phone you to check if you need a supply and they always give you a delivery date and where they will leave them if your not in so you don’t have to stay in

Lorraine, May 2020

3.00 out of 5
Reliability
Communication
Product Range
Friendliness

dont find them the best i order things like the flanges and they change the amount and i have been lied to a couple of times and when i stood my ground the operative got very aggressive in there manner

dont find them the best i order things like the flanges and they change the amount and i have been lied to a couple of times and when i stood my ground the operative got very aggressive in there manner

Sinead, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

perfect service always there to help

perfect service always there to help

Marion, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Always able to get through even through these bad times. Helpful. Full of good advice. Cannot fault this company at all.

Always able to get through even through these bad times. Helpful. Full of good advice. Cannot fault this company at all.

Avril, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

bery friendly and helpful. if there.is going to be a delay in my oreder they will ring and tell me, when i order mine they always ask if im ordering my brothers as well

bery friendly and helpful. if there.is going to be a delay in my oreder they will ring and tell me, when i order mine they always ask if im ordering my brothers as well

Ged, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Angie always there always happy and helpfull knows her stuff just perfect service

Angie always there always happy and helpfull knows her stuff just perfect service

Linda, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have nothing but praise if I need help they do everything possible to help amazing and very friendly xxx

I have nothing but praise if I need help they do everything possible to help amazing and very friendly xxx

Michelle, May 2020

4.25 out of 5
Reliability
Communication
Product Range
Friendliness

I dont get to know about new products

I dont get to know about new products

Susan, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have been very impressed with Fittleworth over the last two years but especially during the lockdown. They call me to ask for my order and they are always friendly and reassuring. I know I can rely on them and I am very grateful.

I have been very impressed with Fittleworth over the last two years but especially during the lockdown. They call me to ask for my order and they are always friendly and reassuring. I know I can rely on them and I am very grateful.

Lynne, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Brilliant delivery company which I have been using for the last 15 years. The delivery waiting time used to be around a week at first but the last couple of years it has started taking around two weeks from requesting. This can make things difficult as it is not always possible to plan so far ahead. During Covid-19 it has taken 3 weeks to receive my order but this is understandable.

Brilliant delivery company which I have been using for the last 15 years. The delivery waiting time used to be around a week at first but the last couple of years it has started taking around two weeks from requesting. This can make things difficult as it is not always possible to plan so far ahead. During Covid-19 it has taken 3 weeks to receive my order but this is understandable.

Desmond, May 2020

4.50 out of 5
Reliability
Communication
Product Range
Friendliness

Basic service very good but would appreciate information about their full range of products including any changes or improvements that may be available.

Basic service very good but would appreciate information about their full range of products including any changes or improvements that may be available.

Kirsti, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

always a good experience with Fittleworth,

always a good experience with Fittleworth,

Jacqueline, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have been with Fittleworth since my bowel cancer operation in 2016. They always give me a call to see if I want to order each month, which I welcome, as it is easy to forget. Arrives on the date they say by Parcelforce. Brilliant service.

I have been with Fittleworth since my bowel cancer operation in 2016. They always give me a call to see if I want to order each month, which I welcome, as it is easy to forget. Arrives on the date they say by Parcelforce. Brilliant service.

Linda, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Since having my stoma I have used Fittleworths services and I can’t praise them highly enough. Sometimes,due to leaks I need to ask for more bags and without question they make sure I have what I need

Since having my stoma I have used Fittleworths services and I can’t praise them highly enough. Sometimes,due to leaks I need to ask for more bags and without question they make sure I have what I need

Elizabeth, May 2020

4.50 out of 5
Reliability
Communication
Product Range
Friendliness

I just find service second to none excellent even

I just find service second to none excellent even

John, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

To be honest, it’s the only company I’ve used. But very happy with them.

To be honest, it’s the only company I’ve used. But very happy with them.

Pat, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have been using Fittleworth for 5 years now and have always found them so kind and helpful, never been let down by them. Allways deliver on the day they say they will and if ever there was a problem they would ring to say. I feel very confident with them.

I have been using Fittleworth for 5 years now and have always found them so kind and helpful, never been let down by them. Allways deliver on the day they say they will and if ever there was a problem they would ring to say. I feel very confident with them.

sherie, May 2020

2.75 out of 5
Reliability
Communication
Product Range
Friendliness

New to having a stoma I dont think this company has a very nice phone manner. Unsure of products i asked for , delivery is only once a month . Needed a change of product they sent but had to wait.

New to having a stoma I dont think this company has a very nice phone manner. Unsure of products i asked for , delivery is only once a month . Needed a change of product they sent but had to wait.

Karin, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I had to isolate in Birmingham because my mum passed away as the lockdown began.I called Fittleworths, they were so compassionate and promised that they would make sure that I would get my supplies redirected from Sheffield my home town. True to their word they have arrived exactly when they stated each time.

I had to isolate in Birmingham because my mum passed away as the lockdown began.I called Fittleworths, they were so compassionate and promised that they would make sure that I would get my supplies redirected from Sheffield my home town. True to their word they have arrived exactly when they stated each time.

Pete, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Brilliant company never had a problem

Brilliant company never had a problem

Lissa, May 2020

5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have been using Fittleworth for 6 years, always helpful, pleasant and efficient. My order I’d placed via freephone number and is delivered on the day they say it will be delivered. They are happy to leave at a neighbours if I’ve gone out. On the rare occasion I’ve ordered a bit late they will always get an emergency supply to me. I.m very satisfied with their customer care.

I have been using Fittleworth for 6 years, always helpful, pleasant and efficient. My order I’d placed via freephone number and is delivered on the day they say it will be delivered. They are happy to leave at a neighbours if I’ve gone out. On the rare occasion I’ve ordered a bit late they will always get an emergency supply to me. I.m very satisfied with their customer care.

Rachel, May 2020

3.50 out of 5
Reliability
Communication
Product Range
Friendliness

Often the delivery is wrong, missing products. There’s been a few occasions where I’ve had to chase my prescription personally as Fittleworths haven’t or last time stated they didn’t have time to chase it when they didn’t deliver when they were supposed to.

Often the delivery is wrong, missing products. There’s been a few occasions where I’ve had to chase my prescription personally as Fittleworths haven’t or last time stated they didn’t have time to chase it when they didn’t deliver when they were supposed to.

Keith, May 2020