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Fittleworth

4.53
From 478 reviews Read All Reviews
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Fittleworth provides everything you need from your home dispensing service. Here at Fittleworth, we understand that every person’s health needs are unique, so we have built a trusted and dedicated home dispensing and clinical advice service that caters to all … Read more

Reliability
Communication
Product Range
Friendliness

Winsome, April 2024

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Always an excellent service received.

Sally, April 2024

Upvote
1.00 out of 5
Reliability
Communication
Product Range
Friendliness

Terrible service approx 4 weeks for any communication delivery date given and prescription not even sent to gp Data breach as they changed my gp fir no reason Left with no stock 2 month in a row If they had a stoma I believe they wouldn't act like this..don't trust any request you send without checking and managers never call you back …one manager said fingers crossed you get some stock …I would expect a manager to own the issue and guarantee a delivery date after a sequence of their errors …

Alec, April 2024

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Completely on time

Reply from Fittleworth
18th April 2024

Hello Alec, Thank you for sharing about your orders! We really appreciate it., glad they are on time. Have a lovely day

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

Keith, April 2024

Upvote
4.75 out of 5
Reliability
Communication
Product Range
Friendliness

Really friendly and helpful staff go beyond to help you if you need extra help on a product

Reply from Fittleworth
18th April 2024

Hi Keith, Thank you for taking the time to leave us a review, I am so pleased that the team always go above and beyond to help if you need anything, so nice to hear! I will share this with the team here.

Regards

Laura, Customer Experience Improvement Team Leader - Fittleworth

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