- Been with this company for nearly 9 years and no major problems until this year when a new lady took charge of my accounts. Hasn't a clue what products I use and mistake after mistake
- Hi thank you for your services and timely deliveries and compassion during my husbands illness. We received deliveries very promptly in fact the deliveries were received earlier than anticipated which was fantastic. Customer service was great everyone really helpful and knowledgeable.
- I’m in an unusual situation in living permanently on a canal narrowboat and can’t receive home delivery of my stoma supplies. However SecuriCare have been delivering my supplies via DPD couriers to a local pickup point in a Matalan store without fail for over 3 years.
- I switched from another provider in December 2021. I wish I hadn’t - communication is dreadful, delivery times are haphazard and the staff seem to not understand what a vital product they are selling and why a customer needs good comms!
- The staff are always very friendly and efficient when I place my order over the telephone. My order arrives promptly, is very well packaged and is accurate to my request.
- My experience of dealing with Respond has been totally positive. I would particularly like to thank Emma who facilitated a meeting of Blackpool’s Kangaroo Klub on Monday this week. She very kindly sent me a toiletries bag which I received today. Thank you Emma and all at Respond and a...
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