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Nightingale

4.00
From 30 reviews Read All Reviews
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Nightingale is a dedicated Home Delivery Service which has been established for over 30 years. We aim to offer you confidence and peace of mind in dealing with a UK-based Company. With over 30 years experience in the continence marketplace, … Read more

Reliability
Communication
Product Range
Friendliness

James, February 2024

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

always ring me if any issues with the order and delivery instructions always followed.

Sue, February 2024

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have no trouble ordering the products I need. I always get the quantity/size needed. I have been having trouble ordering the quantities I need from my surgery, they seem to think that one Suby G flush at a time is sufficient, but not when flushed are done weekly!

James, February 2024

Upvote
3.25 out of 5
Reliability
Communication
Product Range
Friendliness

Two months with an incomplete order which as a full time carer for my father I have to keep chasing. Again today the order has arrived incomplete although the advice note states different. Monday I will have to spend time contacting them to redeliver.

Terry, February 2024

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Having had a kidney stone in my bladder for a considerable number of months pending an operation to remove it, I turned to NHS for help and was referred to the District Nurses since incontinence was becoming an issue, pads at Level 3 proving inadequate. An appointment for a home visit was arranged for a couple of weeks hence for which I waited with great expectations - then the day prior to the planned visit, I was informed that the nurse had reported sick and they could give me no future firm date but suggested reference to Nightingale. Wow - within hours a representative telephoned to arrange an imminent appointment with a Nightingale Nurse Advisor, who identified the problem and ordered all the necessary equipment which arrived within 48 hours - very impressive. She called a week later to check that all equipment had been received and to offer further support, checking that I was familiar with the use of the equipment. Again, all very impressive so I would have NO hesitation in recommending Nightingale to anyone.

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