Salts Medilink

I use the inverness office, have done for almost 8 years and thay have been consistently amazing! Nothing is ever too much trouble, they are in touch every month to see if I need anything, deliveries are always fast and delivered in person to my door. If I need samples of anything it’s never a problem and they are always with me super fast, everyone I have ever dealt with there is super friendly and helpful.

Been with them for 10 years plus and always had good reliable and helpful service.

Had my stoma now for more than 12 years and they have never let me down once in that time.

I have not been the same person not felt like a woman since had it done don’t like it one bit

great service very friendly staff nothings any bother to them

Delivery in 2 days after prescription. Precut bags very good.

I have just started using stoma bags but Salts Medilink have been very helpful. The local; representative phoned me to arrange dielivery of an initial supply of items, talked me through the re-ordering process and gave me her contact details. The local delivery driver introduced himself and asked about best delivery times and safe places to leave deliveries if I was out. They were both friendly and helpful. I have twice re-ordered items and they were both delivered promptly. I find this company very reliable.

Have used Salts Medilink since 1972 they are a great company very friendly and helpfull

Great company, no problems with ordering and delivery. Always there when you have a problem.

very pleased with the company phone each month to check what i require

The Ladies at salts medilink are alwaysvery helpful & very east to chat something over with me. First class service & to my delivery man polite & always smiling .

I started using Medilink because that is what the hospital provided, I love them because of I need advice on products there is always help. The staff are very friendly, and throughout lockdown they have delivered as quickly as ever.

Not always friendly over the telephonr

The products were for my Mum who had had an emergency illeostomy. Our contact was Medilink Services in Brighton and they were fantastic. Originally I would phone but then I emailed Mum’s requirements and Brighton would send to where I wanted them, very quick and everything I wanted, I never had any problems with my order!. I already had alot of stress dealing with Mum who was struggling so this took the pressure off me as Brighton were extremely helpful and friendly. If I hadn’t order one month because I had stock, they gave a little call to ensure we were OK and I hadn’t forgotten. Through a very traumatic time I would 100% recommend Medilink services in Brighton.

Really helpful, professional and quick in delivery.

Very friendly and efficient , prescription always delivered on time . Would highly reccomend them .

Best of Best from day 1… love everything and everyone for being there for me through out my years… thank you…

They have been amazing and I have used them from day 1

The people that you speak to always are very pleasant and helpful they will always answer any questions you have

Fantastic company nothing is too much trouble and they keep trying and helping with any available help people or products

Order mine online, delivered usually within 3 days,depending on electronic prescription from doctors
Always get what I order
Really happy had no complaints

I have been using salts Medilink for over nineteen years. The staff are friendly caring and very professional. The young man who delivers is so caring and friendly. Excellent service all round

This is the only company I know of.When I had my operation about 11 years ago Salts Medilink was the company I was told to use.

Very good reliable company .Glasgow office staff very friendly and go the extra mile when I had issues with a product .

brilliant

can aways depend on deliveries arriving on time. Never have to worry about supplies.

Ive been with mdilink for two years . Only had a couple of problems with cutting , but it was put right straight away

having a bad memory salts medilink always remind me it’s time to place my order. the staff are very friendly and very proffessional. i couldn’t wish for a better service or company to deal with. their like part of my family.

in the main excellent with two or three let downs which they have done their utmost to correct but when unwell hit harder but not bad in 15 years

Have always had an excellent and professional service from them. I placed a repeat order with them this week and order arrived in under twenty four hours, I could hardly complain about that! When I have wanted something new from a different source they have always researched and found product for me. Just a top company with great customer care and support

FAST EFFICIENT DELIVERY, CALL ME EVERY MONTH TO SEE IF I NEED TO ORDER SUPPLIES, HAVE BEEN USING THEM SINCE DAY ONE,2013.

have not had anybroblems with them

I just had stoma dec2019 the company have been excellent they have told me I can phone anytime if I need anything out with my delivery nice people

A good service given on stoma products but still waiting for a support garment

have no problems with my deliverys

SALTS remind me each month that my supply is due. They phone or text me. They always ask if I have enough supplies to last me. SALTS also supply me with hand wipes, disposal bags and dry wipes free of charge. The delivery man is polite. I wouldn’t change this efficient service.

salts health care have been looking after my needs for six years and have been brilliant

very helpful when you questions about different product’s. Text or call when due you’re next order, always delivered on time. great range of products too.

I have used Salts Medilink for over 11 years now and they have never let me down at any time. Very friendly and efficient staff on ordering line and speedy delivery!

I had 10 years of suffering with stoma problems. I was referred to Salts around 5 years ago. There nurses and office staff are fantastic. No problems since changing to them.

Such friendly advice on any queries

they are just perfect for me they go out of there way to help you out

The staff are really friendly and nothing is too much trouble,they will go out of their way to help with any problems.

I’ve been an ostomate for 22 years and I can honestly say that Salts medilink are the best supplier you can get. If you order your supplies in plenty time before you are due to run out then you can rely on salts. They can get anything you ask for and if they cannot supply it they will recommend another supplier, but I haven’t had any problems getting what I want.

Overall this has been an excellent service but has let itself down ( this is in fifteen yeats since my stoma was first fitted ) three or four times and they have managed to remedy this

This is a brilliant service. I am reminded by text and get my goods delivered to my door, no fuss, no bother.

Very efficient, fast delivery and pleasant to talk to. I order on line and so far no issues at all. Good quality products. All prescriptions dealt with on your behalf. Great service.

i am new with stoma dec 19 salts have been excellent with my order i cannot fault them at all

Friendly ,attentive first class reliable service

They are a fantastic company nothing is to much trouble.Glasgow branch.

I have been with Salts for almost 19 years. They are fantastic…they really care about your needs. The staff who deliver are like friends and always have time to make sure you are ok. I am very happy with their service.

very helpful in every manner tom help those in need can’t do without Medi-link

Brilliant,never had need to complain.

terrific company

Excellent service very professional and knowledgeable staff.

Very please with the excellent and efficient service I have received and when you ring for supplies the people answering or so kind and nothing to much trouble thank you Medilink

Love this company. Very friendly and helpful with anything you need to know about products., nothing is too much trouble. They send a text every month asking you to ring if you need anything. Delivery is always very good, text sent to give you a date of order arrival. Wouldn’t use anyone else. Definitely recommend

I had my stoma created in January 2019. Being the sort of person I am, I wanted to try every product I could so I got the best thing for me, rather than take what my stoma nurse gave me. So I think I had samples from everyone I could try and as I live in Scotland, I wanted to go with a company that had a Scottish office. In my search, I came across me Medilink who has an office in Inverness. Medilink supply Salts products and I feel I struck lucky. I had lots of great advice from Derek and Tracey in Inverness and samples of everything I asked for. Tracey explained how their delivery service worked and I agreed to sign up. I’ve not regretted! I get an email every 28 days to see if I need more supplies and they sort everything from there. I was going away on holiday so asked for extra supplies which I got and also further support regarding travel issues. I won’t be moving from Medilink as they meet my needs completely. Thank you Medilink

I have only used Medilink once so far as always used the local pharmacy but because of the virus decided to sign up for home delivery. The process was quick and easy and my requirements arrived within a week. I will continue using after the madness has ended and we are back to some sense of normality .

I’m writing this on behalf of my husband who has an ileostomy.
I have used Salts Medilink since 2002 when I had my ileostomy. I have always experienced a first class service from both the telephone operators and the delivery drivers. Both teams are friendly, professional and at times of need have been a godsend. I would and have recommended them to others.
T Dunstan

The staff are very friendly and knowledgeable when talking to them about products and orders..
They helped sort my repeat prescription out with my GP..
And every month they will ring me to see if I need my supplies

Very fast, very reliable, discreet.
Would not go with anyone else

From day one medilink have been there for me. I’m not just a pin number I’m a person who they know.
My colostomy bags are cut to my requirements and not once in 5yrs have they messed up.
The delivery drivers even stop and talk to you.
From placing the order and getting it delivered there in contact with you. I’d go as far to say royal mail could learn a thing or two.
So if your a new patient to colostomy and any other bowel and bladder conditions use medi link the caring team who make your life much easier. Well done medilink from me

When I used Salts it was always the same delivery driver that came and he was very friendly and polite. The staff who processed your order would phone every month to check if you needed supplies which I was very impressed with, if required your order would be delivered within the week

Very helpfull and friendly quick delivery

I am very pleased with salt if I forgets they send you a email or phone you .if
You have any problems,they always help.very friendly nothing to much trouble.

I have had a few operations and that has upset my stoma,they always suggested using different bags,giving me lots of support,especially when I have trouble with my prescription,nothing is to much trouble.

I have been with a salts since my operation 3 and a half years ago and never had any problems either with products or delivery. They remind you over the phone and by email and are always helpful, polite and courteous.

I am extremely happy with the service and the choice of items. Lovely friendly assistants very helpful. The delivery service excellent and l am texted to see if l require my order.