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Salts Medilink

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From 103 reviews Read All Reviews
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The ‘verified provider’ badge is given to home delivery services who are committed to providing their customers with a compassionate, caring and informative service and actively looks to communicate with their customers in order to improve the customer relationship.
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Medilink supports you every step of the way Whatever stage you’re at on your journey. Medilink is here to help. We make it easier for you to get the right prescription stoma and continence supplies delivered, quickly and discreetly, with … Read more

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Christina, June 2022

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3.25 out of 5
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I switched from another provider in December 2021. I wish I hadn’t - communication is dreadful, delivery times are haphazard and the staff seem to not understand what a vital product they are selling and why a customer needs good comms!

I switched from another provider in December 2021. I wish I hadn’t - communication is dreadful, delivery times are haphazard and the staff seem to not understand what a vital product they are selling and why a customer needs good comms!

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13th July 2022

Hi Christina, I'm really sorry to hear about your experience. Please can you contact us enquiries@saltsmedilink.co.uk so we can discuss this further with you, many thanks Charlotte

Regards

Angela Thomas - Salts Medilink

Leon, May 2022

1/1 - (1 vote)
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Have found Salts Medilink @ Bournemouth a first class service never had any delays on products and always deliver on time, the staff are friendly and helpful Thank you all

Have found Salts Medilink @ Bournemouth a first class service never had any delays on products and always deliver on time, the staff are friendly and helpful Thank you all

Nikki, April 2022

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5.00 out of 5
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I have been ordering from Medilink for 3 years and have never been disappointed in the service, the phone is always answered quickly with friendly helpful staff. If I need order on a Sunday I do it online and the order always arrives quickly, Thanks Medilink for making this easy for me.

I have been ordering from Medilink for 3 years and have never been disappointed in the service, the phone is always answered quickly with friendly helpful staff. If I need order on a Sunday I do it online and the order always arrives quickly, Thanks Medilink for making this easy for me.

Anne, March 2022

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1.25 out of 5
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I phone up every month for my mum Supplies when I get an answer over the phone I waiting for more then 20 minutes or more before someone answers the phone and when member of staff did answer the lady wasn’t very friendly and they don’t phone us to check if my mum running out of stoma bags and other stuff when amcare groups where great and phone us every month and the staff where

I phone up every month for my mum Supplies when I get an answer over the phone I waiting for more then 20 minutes or more before someone answers the phone and when member of staff did answer the lady wasn’t very friendly and they don’t phone us to check if my mum running out of stoma bags and other stuff when amcare groups where great and phone us every month and the staff where nice to me over the phone and Asked how I was doing and how my mum was doing to very nice English ladies who spoke to me over the phone with amcare group and there give my mum extra box when it’s came to Christmas holidays and amcare group always give us are Christmas card and free seed to The problem we went off amcare group is because I couldn’t get through to amcare group for my mum stoma bags that’s why I want to medilink but amcare group where great sorry medilnk that why I giving you are 1star you need to start improving with the Customers I would have giving you higher mark

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