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Will, January 2022
Great company nothing is to much trouble for them, although like all the other companies they are getting well paid for anything they supply.
Great company nothing is to much trouble for them, although like all the other companies they are getting well paid for anything they supply.
ShareSusan, January 2022
Have been using Amcare now since 2016. Never had any complaints, always treated with respect on the phone. Lets just remember we are all human so no one is perfect. I have always had first class service so would be happy to recommend
Have been using Amcare now since 2016. Never had any complaints, always treated with respect on the phone. Lets just remember we are all human so no one is perfect. I have always had first class service so would be happy to recommend
Edward, January 2022
In the 8years I have been using am are I have found nothing is to much trouble for them they are polite or and will go the extra mile for you which means our disability will not be such a problem thank you amcare
In the 8years I have been using am are I have found nothing is to much trouble for them they are polite or and will go the extra mile for you which means our disability will not be such a problem thank you amcare
Rosemary, January 2022
My most recent order arrived within 27 hours of Coloplast Charter receiving the order from my GP. You can't beat that! Previously, when one of my products was temporarily unavailable from the manufacturer, I found the customer service person I spoke to was.friendly, concerned and proactive in finding the best alternative which was sent immediately. Over something like three years I have had not the slightest problem. I can rely on my orders being accurately. Read more
My most recent order arrived within 27 hours of Coloplast Charter receiving the order from my GP. You can't beat that! Previously, when one of my products was temporarily unavailable from the manufacturer, I found the customer service person I spoke to was.friendly, concerned and proactive in finding the best alternative which was sent immediately. Over something like three years I have had not the slightest problem. I can rely on my orders being accurately packed and despatched very quickly. They're a great team!
David, January 2022
When I first had my I lost my stoma nurse enrolled me with Charter Health Care, I was not over impressed sometimes order would take 3-4 weeks before being delivered. Communication between my surgery and Charter was pathetic I often had to chase up one or the other. Gave up in the end and joined Bullens and have found them to be excellent mot had I e problem since joining them. Would highly recommend.
When I first had my I lost my stoma nurse enrolled me with Charter Health Care, I was not over impressed sometimes order would take 3-4 weeks before being delivered. Communication between my surgery and Charter was pathetic I often had to chase up one or the other. Gave up in the end and joined Bullens and have found them to be excellent mot had I e problem since joining them. Would highly recommend.
Dave, January 2022
Fittleworth have never failed to supply my monthly prescription, my doctors surgery have not been so consistent by dropping items off the prescriptions. Fittleworth have picked up these changes and contacted me to verify these changes an immediately re contacted the surgery to have a revised prescription. All their staff that I have been contacted by are pleasant and understand what and why we need their products.
Fittleworth have never failed to supply my monthly prescription, my doctors surgery have not been so consistent by dropping items off the prescriptions. Fittleworth have picked up these changes and contacted me to verify these changes an immediately re contacted the surgery to have a revised prescription. All their staff that I have been contacted by are pleasant and understand what and why we need their products.
Janice, January 2022
I've been using Rapidcare (not my choice) for the past 14 months and not once have they got the cutting right!
I've been using Rapidcare (not my choice) for the past 14 months and not once have they got the cutting right!
Bobby, January 2022
Have been using Coloplast over 3 years. From the beginning they were always willing to give advice and help with their products. Very happy with them as a company, and would not think about changing.!!!
Have been using Coloplast over 3 years. From the beginning they were always willing to give advice and help with their products. Very happy with them as a company, and would not think about changing.!!!
Olive, January 2022
I had my bowel surgery only 7 months ago I had an ileostomy. So having to cope with a stoma & all the equipment that is needed is all very new to me . I just want to say that any time I E mail Respond they reply promptly explaining everything I need to know about supplies & have sent me free samples of items . They are extremely helpful & I love their products. Read more
I had my bowel surgery only 7 months ago I had an ileostomy. So having to cope with a stoma & all the equipment that is needed is all very new to me . I just want to say that any time I E mail Respond they reply promptly explaining everything I need to know about supplies & have sent me free samples of items . They are extremely helpful & I love their products especially the Refresh 3 in 1 & the room neutraliser spray for bathroom .
Lindsey, January 2022
Awful. Truly awful. Just sent my second complaint to try and get my items delivered 7 weeks after ordering. Over the last 18 months in particular things have been late, items missing, can’t get through on the phone, emails not answered. It’s been awful and I’m going elsewhere from now on. Would not recommend to anyone.
Awful. Truly awful. Just sent my second complaint to try and get my items delivered 7 weeks after ordering. Over the last 18 months in particular things have been late, items missing, can’t get through on the phone, emails not answered. It’s been awful and I’m going elsewhere from now on. Would not recommend to anyone.
Steph, January 2022
Amcare (aka Homestyle+) used to be excellent with delivery but since an “upgrade” they do not have private delivery but use DPD, who are ok but not “personal”. Also if sending part orders they do not advise that there is more to come, hence must receive countless calls from unhappy customers.
Amcare (aka Homestyle+) used to be excellent with delivery but since an “upgrade” they do not have private delivery but use DPD, who are ok but not “personal”. Also if sending part orders they do not advise that there is more to come, hence must receive countless calls from unhappy customers.
Brenda, January 2022
Never had a problem and the cut to my size
Never had a problem and the cut to my size
Brian, January 2022
Very good
Very good
Ann, January 2022
Very friendly and very helpful staff
Very friendly and very helpful staff
Pat, January 2022
Initial problems were soon ironed out and they have been very helpful and efficient ever since. Nothing is too much trouble
Initial problems were soon ironed out and they have been very helpful and efficient ever since. Nothing is too much trouble
Anne, January 2022
I ring to place an order. Im always met with a friendly voice. They make sure i have everything i need & if i have any problems
I ring to place an order. Im always met with a friendly voice. They make sure i have everything i need & if i have any problems
Doreen, January 2022
Very friendly staff, always keep you up to date on your order and use UPS as their courier who always advise on delivery dates and times.
Very friendly staff, always keep you up to date on your order and use UPS as their courier who always advise on delivery dates and times.
Marie, January 2022
At such a traumatic time in my life i.e. having bowel cancer and then having a stoma this company talked me through everything now we chat every month about what I need how i am and delivering my bags etc always delivered on time staff I talk to are brilliant fantastic company 😀
At such a traumatic time in my life i.e. having bowel cancer and then having a stoma this company talked me through everything now we chat every month about what I need how i am and delivering my bags etc always delivered on time staff I talk to are brilliant fantastic company 😀
Sarah, January 2022
I’m new to this service & I’m thrilled with customer service I have experienced so far. Friendly staff, any question is answered quickly & efficiently. Orders are quick and easy, delivery is on time. I wish all pharmaceutical services were as good as you. Thank you for making, for some a difficult adjustment so much easier.
I’m new to this service & I’m thrilled with customer service I have experienced so far. Friendly staff, any question is answered quickly & efficiently. Orders are quick and easy, delivery is on time. I wish all pharmaceutical services were as good as you. Thank you for making, for some a difficult adjustment so much easier.
Jan, January 2022
Easy to talk to and very reliable
Easy to talk to and very reliable
Christine, January 2022
They are brilliant I cant fault them at all, helpful, considerate, knowledgable, a pleasure to deal with and nothing is too much trouble. I highly recommend them
They are brilliant I cant fault them at all, helpful, considerate, knowledgable, a pleasure to deal with and nothing is too much trouble. I highly recommend them
Lorae, January 2022
The last 7 months they have been unreliability. Orders late or not arriving. When contacting them not very apologetic always the doctors fault not received prescription.
The last 7 months they have been unreliability. Orders late or not arriving. When contacting them not very apologetic always the doctors fault not received prescription.
Pat, January 2022
Amcare staff are always friendly and helpful
Amcare staff are always friendly and helpful
Elena, January 2022
I’ve used Bullen for several years, they always inform me when new products are available to try and are always there to give advice on any problems i may have
I’ve used Bullen for several years, they always inform me when new products are available to try and are always there to give advice on any problems i may have
Jane, January 2022
Amcare have always been helpful and friendly! If I run out of things, they will post supplies in advance of the order too.I did have a problem twice, but it was due to a lack of goods at the Depot, and the lady still managed to find me bags!! Their recent changes mean it is a bit more difficult to reach them on the phone, but overall their service is very good.
Amcare have always been helpful and friendly! If I run out of things, they will post supplies in advance of the order too.I did have a problem twice, but it was due to a lack of goods at the Depot, and the lady still managed to find me bags!! Their recent changes mean it is a bit more difficult to reach them on the phone, but overall their service is very good.
Lesley, January 2022
Only problem i have had was when they changed to UPS who were leaving parcels on my doorstep but charter sorted this out for me
Only problem i have had was when they changed to UPS who were leaving parcels on my doorstep but charter sorted this out for me
David, January 2022
Previously with Fittleworth and took ages to get through and two weeks to get a delivery. With Bullen service has been brilliant
Previously with Fittleworth and took ages to get through and two weeks to get a delivery. With Bullen service has been brilliant
Barbara, January 2022
I never have any problems and I am treated with full respect.
I never have any problems and I am treated with full respect.
Anne, January 2022
i order my items required by phone, i then get a message telling me they have my prescription. its usually delivered within the next 2 days. i think this service is excellent. i was allowed to order early over christmas so i made sure i had my stock.
i order my items required by phone, i then get a message telling me they have my prescription. its usually delivered within the next 2 days. i think this service is excellent. i was allowed to order early over christmas so i made sure i had my stock.
Mavis, January 2022
this company has been brilliant when my g.p hadn't let them have my prescription before Christmas i was panicking i wouldnt have supplies .but fistleworth sent emergency supplies i was so relieved. they rang last week asking if i needed more .cant fault them
this company has been brilliant when my g.p hadn't let them have my prescription before Christmas i was panicking i wouldnt have supplies .but fistleworth sent emergency supplies i was so relieved. they rang last week asking if i needed more .cant fault them
Janet, January 2022
Bullen are really good although a few times they have forgotten to phone me on my "diary date" and I have had to phone them instead.
Bullen are really good although a few times they have forgotten to phone me on my "diary date" and I have had to phone them instead.
Audrey, January 2022
