Review for Fittleworth by Marcelo

Telephone communication was excellent. I particularly want to thank Catherine (don´t know her surname) who followe the whole issue I was dealing with. Also to the rest of the team. Just pone caveat. Being a 20th. Century man, I have done my orders in the last four years by phone: I prefer and trust a human contact, rather than a website or a nearly anonymous email. The problem your team dealt with arose because I was abroad and made the order via email for the first time on the ninth December to beat the 11th December deadline. I received an automatic reply acknowledging my request and saying it was being processed. When the packages did not arrive, I called you and it appeared that you had not received my mail (I sent you copy of my mail and the automatic response). From then on, by telephone, and with Catherine´s and rest of the team, the whole thing was sorted out. I must say it reaffirmed my trust in people rather than machines. So I will try my best to do my following orders by phone.