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Coloplast Charter

4.81
From 1256 reviews Read All Reviews
The ‘verified provider’ badge is given to home delivery services who are committed to providing their customers with a compassionate, caring and informative service and actively looks to communicate with their customers in order to improve the customer relationship.
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Charter is the UK’s leading home delivery service for prescription ostomy and continence products. Beginning a new life with an ostomy or continence condition is always challenging, so the less you have to worry about the better. Charter ensures the … Read more

Reliability
Communication
Product Range
Friendliness

Margaret, June 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I only needed to contact them once in 2 years to explore an alternative appliance once my stoma nurse had made the initial setup. They were knowledgeable, friendly and understood my difficulties, provided samples, altered my prescription and I am back to online ordering.

John, June 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Only recently required their services (9 months for incontinence assistance). From the very beginning organising my needs etc. it was a very easy process.Ordering has become a very easy process, Delivery is punctual with email correspondence clear and concise.

Vernon, June 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Always deliver just a couple of daysxafter thetvrecieve prescription. Always very friendly when you ring up. Only complaint is the on hold music its horrible!!!

Tom, June 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Excellent service. Very helpful staff. Follow up by telephone making sure everything is correct and offering helpful advice. Really could not ask for more.

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