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Coloplast Charter

4.81
From 1237 reviews Read All Reviews
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Charter is the UK’s leading home delivery service for prescription ostomy and continence products. Beginning a new life with an ostomy or continence condition is always challenging, so the less you have to worry about the better. Charter ensures the … Read more

Reliability
Communication
Product Range
Friendliness

Allan, April 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have used Coloplast Charter for nearly 7 years since my surgery in 2019. The service is excellent, I normally order on a Monday and receive my order by the following Wednesday, sometimes the next day.. I have been with Charter ever since my surgery in 2019 and have never had any problems. It is important to me knowing I can get my products on time.

Tracey, April 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have used Coloplast Charter for the last 12 years. The service is first class and the products are excellent. I had an issue with leakage and I spoke to a lovely lady who advised me about the tapes to make the bag extra secure. If I forget to order, I simply ring them up and supplies will be sent to put my on until my order arrives. Very quick turn around from me placing my order to receiving it. Just 2 days abd my order is with me. I would highly recommend to anyone.

Andrew, April 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

When i first had my stoma, I was told to ring coloplast to keep my supplies up to date. From the moment I first spoke to an operator, to the order arriving, I was amazed. Friendly, informative, helpful, and most of all reliable. I ring them when I need anything, and they are there always. If only all companies were run this well, with helpful staff and results you could rely on, then the world,would be better. I am not a fake. I am not AI. My name is Andrew D, and I couldn't wish for a better service. Thankyou Coloplast.

Reply from Coloplast Charter
17th April 2026

Hello Andrew, thank you for taking the time to leave us your feedback, and for your kind words. We're so pleased you're happy with the service you've received from our team. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

Robert, April 2026

Upvote
4.50 out of 5
Reliability
Communication
Product Range
Friendliness

Fantastic service from this company

Reply from Coloplast Charter
17th April 2026

Hello Robert, we're pleased you're happy with the service. If there is anything you feel we can improve let us know. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

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