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Coloplast Charter

4.81
From 1248 reviews Read All Reviews
The ‘verified provider’ badge is given to home delivery services who are committed to providing their customers with a compassionate, caring and informative service and actively looks to communicate with their customers in order to improve the customer relationship.
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Charter is the UK’s leading home delivery service for prescription ostomy and continence products. Beginning a new life with an ostomy or continence condition is always challenging, so the less you have to worry about the better. Charter ensures the … Read more

Reliability
Communication
Product Range
Friendliness

Pauline, May 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Ordered one day and delivered next day always polite and extremely helpful

Julie, May 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Completely reliable and very friendly in fact it was down to one of the stoma support workers doing a review with me by phone that we found the right products that suited my skin and to her I am very grateful

Reply from Coloplast Charter
12th May 2026

Hello Julie, Thank you for your feedback, we're so pleased to hear this. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

Elisha, May 2026

Upvote
4.50 out of 5
Reliability
Communication
Product Range
Friendliness

I have recently changed from amcare to coloplast Charter and they are great at sourcing the mix and match brands i use, the only slightly down side is when I send my prescription request to my gp- I have to write every product and ref number every order where as with amcare I would just send the request email to gp and amcare would call and ask if I want anything added to my delivery. But glad I made the change as deliveries are dispatched and received very quickly and with plenty of complimentary accessories

Reply from Coloplast Charter
12th May 2026

Hello Elisha, thank you for your review, if you can send us an email to digital@coloplast.com with your details I can have this looked into for you. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

Jeff, May 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

People in this company are very approachable,nothing too much trouble for them

Reply from Coloplast Charter
12th May 2026

Hello Jeff, Thank you for your kind words, we will make sure to pass this along. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

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