Trust Amcare to deliver. We offer a full range of stoma, continence, and bowel care products from all the major manufacturers, delivered direct to any UK address, at no cost to you. Our award-winning partner DPD has a reliable fleet … Read more Amcare TM Group
Bernard, January 2021
Always ring me up to see what I require and deliver when I request
Always ring me up to see what I require and deliver when I request
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Barbara, January 2021
I have been with Amcare and the company they merged with, Homestyle for 18 years. You do need to order in advance, they usually take about 10-14 days to deliver from order, but they do all the necessary. I phone them with my order, they liaise with my GP and have the prescription sent direct to them, and fill the order, so I don’t have to do anything but phone my order and wait. Read more
I have been with Amcare and the company they merged with, Homestyle for 18 years. You do need to order in advance, they usually take about 10-14 days to deliver from order, but they do all the necessary. I phone them with my order, they liaise with my GP and have the prescription sent direct to them, and fill the order, so I don’t have to do anything but phone my order and wait for the delivery. I have never had any problems with Amcare.
Joan, January 2021
When I first used this company it was very efficient but since October this year the service has been appalling and it has caused me severe anxiety and panic attacks. I have had to repeatedly ring them to find out if they have sent my prescription to my GP surgery and after contacting my surgery have been told they haven’t received a prescription request. To begin with they emailed the prescription request, followed. Read more
When I first used this company it was very efficient but since October this year the service has been appalling and it has caused me severe anxiety and panic attacks. I have had to repeatedly ring them to find out if they have sent my prescription to my GP surgery and after contacting my surgery have been told they haven’t received a prescription request. To begin with they emailed the prescription request, followed by a written request sent by Royal Mail. However in since October they have sent the request by Royal Mail and when I questioned this with them they said the hadn’t got the email address of my surgery! I have lost confidence in this company as I don’t believe what they are telling me. I would definitely not recommend this company.
Brigid, November 2020
Usually get delivery correct but don’t cope well with change of address however they have never left me short and are polite and helpful on the phone
Usually get delivery correct but don’t cope well with change of address however they have never left me short and are polite and helpful on the phone
Su, October 2020
Amcare are always polite, professional and friendly. Willing to have a chat to get you through the day.
Amcare are always polite, professional and friendly. Willing to have a chat to get you through the day.
Jo, October 2020
I’ve been with Amcare since 1992, all the staff are kind, friendly and helpful. They care about you and make you, and want to make you, feel supported. Every part of the service is exemplary. They help with finding the right products, (even if it’s not theirs) they provide, amongst other things, counselling, post operative exercises, a nurse to chat about problems, hydration advice and so much more. I will always be an Amcare customer,. Read more
I’ve been with Amcare since 1992, all the staff are kind, friendly and helpful. They care about you and make you, and want to make you, feel supported. Every part of the service is exemplary. They help with finding the right products, (even if it’s not theirs) they provide, amongst other things, counselling, post operative exercises, a nurse to chat about problems, hydration advice and so much more. I will always be an Amcare customer, they are the best.
George, September 2020
No problems
No problems
Terri, September 2020
all ready to help .friendly and efficient
all ready to help .friendly and efficient
Julie, September 2020
Very happy x
Very happy x
Janet, September 2020
There have been occasions when I had let my supplies of ostomy appkiances run to low and at very short notice Ancare came to the rescue andhad an urgent delivery for me in advance of receiving my prescriptions. On one occassion I was over seas and had list my luggage with apiances in. One telephone call to Amcare and they sent an urgent delivery out to me. Staff go out of there way to. Read more
There have been occasions when I had let my supplies of ostomy appkiances run to low and at very short notice Ancare came to the rescue andhad an urgent delivery for me in advance of receiving my prescriptions. On one occassion I was over seas and had list my luggage with apiances in. One telephone call to Amcare and they sent an urgent delivery out to me. Staff go out of there way to give a very caring and supportive service. I have been receiving my ostomy appliances from amcare for the past 39 years. They remain consistent, caring and very helpful.
christine, September 2020
i request my items from the GP and they pass request to Amcare. order arrives in a couple of days.
i request my items from the GP and they pass request to Amcare. order arrives in a couple of days.
KENNETH, September 2020
Ever since I left Hospital armed with my home package,and after one visit at home from a Nurse I have been completely satisfied with the service I have received from Amcare, one phone call and I wait maybe 2-3 days for my parcel to arrive. My order arrives as requested, there are changes to my order from time to time. Particularly like the Phone call to see if I am happy I have. Read more
Ever since I left Hospital armed with my home package,and after one visit at home from a Nurse I have been completely satisfied with the service I have received from Amcare, one phone call and I wait maybe 2-3 days for my parcel to arrive. My order arrives as requested, there are changes to my order from time to time. Particularly like the Phone call to see if I am happy I have enough supplies if a long Christmas Break is due. Nothing has made me worry up to this time.
Susan, August 2020
Am are have always been extremely helpful. In the past they have chased prescriptions from GP. They always ring each month and even get a time supplies will be delivered.
Am are have always been extremely helpful. In the past they have chased prescriptions from GP. They always ring each month and even get a time supplies will be delivered.
Stephen, August 2020
If been using Amcare for years and they have never let me down , good service and and excellent communications
If been using Amcare for years and they have never let me down , good service and and excellent communications
Geoffrey, August 2020
I have had a stoma for the past 28 years I having been using Amcare for the last 10 years .The girls in the office who do the prescriptions are excellent ,very helpful nothing is too much trouble .I use the Lincoln Office .I cannot speak more highly of the ladies who work in the office ,Sarah is one of them who I deal with .
I have had a stoma for the past 28 years I having been using Amcare for the last 10 years .The girls in the office who do the prescriptions are excellent ,very helpful nothing is too much trouble .I use the Lincoln Office .I cannot speak more highly of the ladies who work in the office ,Sarah is one of them who I deal with .
Carol, August 2020
New to this but on the whole Amcare seem to be doing a good job for me
New to this but on the whole Amcare seem to be doing a good job for me
Ravinder, July 2020
Amcare 100% all the way, very efficient went with Fittleworth for a short period of time but found them to be questioning my prescription every time so reverted back to Amcare. Amcare will always call or contact me if there is a problem with my prescription. I have found that the customer service is absolutely brilliant, very friendly and very knowledgeable
Amcare 100% all the way, very efficient went with Fittleworth for a short period of time but found them to be questioning my prescription every time so reverted back to Amcare. Amcare will always call or contact me if there is a problem with my prescription. I have found that the customer service is absolutely brilliant, very friendly and very knowledgeable
Jan, June 2020
Waited since January 2020 for them to send my Comfizz briefs that they had the prescription. Told me in February after calling several times they wouldn’t be available until March/April. Foned and foned with promises I will get a call back. Never happens!!!
Waited since January 2020 for them to send my Comfizz briefs that they had the prescription. Told me in February after calling several times they wouldn’t be available until March/April. Foned and foned with promises I will get a call back. Never happens!!!
Sue, June 2020
Very reliable, only company I have used since having my stoma 6m ago and have had not cause to consider changing. Staff are always friendly helpful and happy to make contact with my stoma nurse if I ask them about things which they are not happy to answer themselves
Product delivered by same friendly dpd driver most of the time.
If I had to have a criticism it would be that sometimes products are packed in larger. Read more
Very reliable, only company I have used since having my stoma 6m ago and have had not cause to consider changing. Staff are always friendly helpful and happy to make contact with my stoma nurse if I ask them about things which they are not happy to answer themselves
Product delivered by same friendly dpd driver most of the time.
If I had to have a criticism it would be that sometimes products are packed in larger boxes than
Necessary
Suzanne, June 2020
Amcare are really helpful being someone who is new to stoma. To start with l didn’t know how long a box would last np phoned them up were really helpful, didn’t make me feel stupid and expressed replacements. They have a range of products and will send samples, if you have a problem they will help. I would recommend Amcare with confidence.
Amcare are really helpful being someone who is new to stoma. To start with l didn’t know how long a box would last np phoned them up were really helpful, didn’t make me feel stupid and expressed replacements. They have a range of products and will send samples, if you have a problem they will help. I would recommend Amcare with confidence.
Suzanne, May 2020
Always helpful if l run short of anything will.post it straight away or if larger order get to me asap. Excellent service!
Always helpful if l run short of anything will.post it straight away or if larger order get to me asap. Excellent service!
Ravinder, May 2020
very friendly, will call my GP’s to get my repeat prescription when I need my medical supplies. They have been checking on me to make sure I was ok
very friendly, will call my GP’s to get my repeat prescription when I need my medical supplies. They have been checking on me to make sure I was ok
Karen, May 2020
Completely useless from the start. Never contacted me about delays or any other problems. Repeatedly got things wrong & I had to do all the chasing. Changed my name on my records without explanation or apology so I couldn’t even get through security.
Completely useless from the start. Never contacted me about delays or any other problems. Repeatedly got things wrong & I had to do all the chasing. Changed my name on my records without explanation or apology so I couldn’t even get through security.
Roy, April 2020
I found Amcare staff always friendly, able to answer any questions/queries I had regarding my orders.
Delivery times also excellent & I appreciated SMS message to inform me products were in transit & approxy. delivery time.
I found Amcare staff always friendly, able to answer any questions/queries I had regarding my orders.
Delivery times also excellent & I appreciated SMS message to inform me products were in transit & approxy. delivery time.
Shelley, March 2020
I have used Amcare (Homestyle Positive) for around 4 years now and have never had an issue. They are reliable, deliver on time, deliver promptly in an emergency, provide me with what I require and always inform me of any communication or prescription issues with my GP surgery. The team are polite and always willing to help. I definitely recommend them.
I have used Amcare (Homestyle Positive) for around 4 years now and have never had an issue. They are reliable, deliver on time, deliver promptly in an emergency, provide me with what I require and always inform me of any communication or prescription issues with my GP surgery. The team are polite and always willing to help. I definitely recommend them.
Glen, February 2020
I have been using the fabulous Amcare delivery service for over 18yrs delivering all of my Convatec ostomy products on time every time. They will go above & beyond to help me out & I can order online or over the phone speaking to their knowledgeable staff & my parcel is sent in plain packaging, tracked & I’m kept up to date on progress via email or text so that I never miss a delivery.
I have been using the fabulous Amcare delivery service for over 18yrs delivering all of my Convatec ostomy products on time every time. They will go above & beyond to help me out & I can order online or over the phone speaking to their knowledgeable staff & my parcel is sent in plain packaging, tracked & I’m kept up to date on progress via email or text so that I never miss a delivery.
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