AmcareTM Group
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Trust Amcare to deliver. We offer a full range of stoma, continence, and bowel care products from all the major manufacturers, delivered direct to any UK address, at no cost to you. Our award-winning partner DPD has a reliable fleet … Read more Amcare™ Group
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ShareJeffrey, April 2021
Iv used your company for the last 10 years, I can’t recommend you high enough, The service is wonderful, and the equipment is the very top the of any other equipment
Iv used your company for the last 10 years, I can’t recommend you high enough, The service is wonderful, and the equipment is the very top the of any other equipment
ShareChris, April 2021
Very friendly and knowledgeable phone staff , excellent reliable delivery service and top range of the best products. What more do you need ?
Very friendly and knowledgeable phone staff , excellent reliable delivery service and top range of the best products. What more do you need ?
ShareKeith, April 2021
Would have given five stars all round except that DPD let's them down when delivering to our area! Leaving a wrong location (we are very rural and the next house along can be far away no like in town!)
Would have given five stars all round except that DPD let's them down when delivering to our area! Leaving a wrong location (we are very rural and the next house along can be far away no like in town!)
ShareMartyn, April 2021
Staff are always great and resolve any delays and other issues straight away.
Staff are always great and resolve any delays and other issues straight away.
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Sandra, April 2021
100% reliable friendly service, with advice freely given if asked for, what more can anyone want ?
100% reliable friendly service, with advice freely given if asked for, what more can anyone want ?
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Margaret, April 2021
Staff always friendly. Order always here on time or before. If there is a problem, it's always resolved quickly
Staff always friendly. Order always here on time or before. If there is a problem, it's always resolved quickly
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Catherin, April 2021
Friendly knowledgeable staff who take time to listen and send out product samples to let you try if undecided. Prompt delivery.
Friendly knowledgeable staff who take time to listen and send out product samples to let you try if undecided. Prompt delivery.
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Gail, April 2021
Staff are friendly and helpful. Orders always come quickly. Can not fault anything.
Staff are friendly and helpful. Orders always come quickly. Can not fault anything.
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Sioban, April 2021
I have always had excellent service. The most important thing is all my needs are met … from friendly staff, to being kept up to date with new products, a stoma care nurse, and the web site to find information and advice. They do provide the complete package.
I have always had excellent service. The most important thing is all my needs are met … from friendly staff, to being kept up to date with new products, a stoma care nurse, and the web site to find information and advice. They do provide the complete package.
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Leica, April 2021
The staff are very professional, they keep me well informed and make sure my appliances arrive on time. I can not reccomend them highly enough.
The staff are very professional, they keep me well informed and make sure my appliances arrive on time. I can not reccomend them highly enough.
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Barry, April 2021
Amcare have been wonderful, helpful, encouraging and innovative. I can't praise them enough.
Amcare have been wonderful, helpful, encouraging and innovative. I can't praise them enough.
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Margaret, April 2021
In the 28 years I have used Amcare I would find it extremely dificult to find fault with the service, and reliability. The staff are courteous and sensitive/ I would have no problem recommending the company
In the 28 years I have used Amcare I would find it extremely dificult to find fault with the service, and reliability. The staff are courteous and sensitive/ I would have no problem recommending the company
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Derrick, April 2021
During the past 35 years my supply’s have been delivered promptly and correctly. If there was a problem it eas quickly resolved..The call agents have always been helpful and friendly. Highly recommend this company.
During the past 35 years my supply’s have been delivered promptly and correctly. If there was a problem it eas quickly resolved..The call agents have always been helpful and friendly. Highly recommend this company.
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Michael, April 2021
I have received over 20 years of excellent service with high quality products
I have received over 20 years of excellent service with high quality products
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Safia, April 2021
Absolutely fantastic, always great customer service especially from Mandy, she was brilliant!!!
Absolutely fantastic, always great customer service especially from Mandy, she was brilliant!!!
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Jason, April 2021
Really helpful staff oh phone professional a no d reliable Products
Really helpful staff oh phone professional a no d reliable Products
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Peter, March 2021
You could not find a better company to supply your medical needs than AMCARE they have the most helpful staff who are friendly, efficient and understanding with your individual needs I could not speak more highly of them they actually show they sincerely care huge thanks to them all Peter Wootton 👍👍👌🏻✅
You could not find a better company to supply your medical needs than AMCARE they have the most helpful staff who are friendly, efficient and understanding with your individual needs I could not speak more highly of them they actually show they sincerely care huge thanks to them all Peter Wootton 👍👍👌🏻✅
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Anne, March 2021
I have been with this company for approx 5 years, they are always consistently helpful, friendly and polite. Thanks to all staff including the delivery drivers.
I have been with this company for approx 5 years, they are always consistently helpful, friendly and polite. Thanks to all staff including the delivery drivers.
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Diana, March 2021
For the past 4 years I havde found the staff helpful, sensitive, reliable and professional. Thier support has been invluable to me and even during the Pandemic I have not expefienced any delivery or supply problems. Every product I have asked for has been made available to me and their whoole approach and service have helped me through some very difficult times. Full marks to them and my grateful thanks.
For the past 4 years I havde found the staff helpful, sensitive, reliable and professional. Thier support has been invluable to me and even during the Pandemic I have not expefienced any delivery or supply problems. Every product I have asked for has been made available to me and their whoole approach and service have helped me through some very difficult times. Full marks to them and my grateful thanks.
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Alan, March 2021
I have been using the service for over 20 years during which time i have encountered only 2 minor problems, both of which were immediately resolved, almost instantly. If every business came up to the same standard the world would be a much better place.
I have been using the service for over 20 years during which time i have encountered only 2 minor problems, both of which were immediately resolved, almost instantly. If every business came up to the same standard the world would be a much better place.
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Lynn, March 2021
I have used Amcare for 4 years and never had any problems. Always get my order on time
I have used Amcare for 4 years and never had any problems. Always get my order on time
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Yola, March 2021
I found dealing with the staff always very reassuring and very comfortable
I found dealing with the staff always very reassuring and very comfortable
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Robert, March 2021
I have been using Armcares services for over a decade, in that time they have not failed to deliver the right product at the right time, always with a friendly, helpful attitude. Backed up by a very good delivery device. Thank you.
I have been using Armcares services for over a decade, in that time they have not failed to deliver the right product at the right time, always with a friendly, helpful attitude. Backed up by a very good delivery device. Thank you.
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Thomas, March 2021
Very reliable company that I've used for years
Very reliable company that I've used for years
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Pauline, March 2021
With only one exception i 24 month the service has been Excellent strong on care and friendliness My Ostomy supplies have been delivered with 4/7 days as a norm. Even during th ePandemic with staff working from home. Today was Mandy on other occasions its been Sandra or James.all staff have been friendly and professional
With only one exception i 24 month the service has been Excellent strong on care and friendliness My Ostomy supplies have been delivered with 4/7 days as a norm. Even during th ePandemic with staff working from home. Today was Mandy on other occasions its been Sandra or James.all staff have been friendly and professional
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Paul, March 2021
Always friendly and very helpful
Always friendly and very helpful
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MICHAEL, March 2021
i have been with amcare after leaving hospital over 5 years ago and i find the staff professional, polite and always checking on how things are going. they always keep you up to date on new products that could help you, and i have no problem with deliveries. satisfaction 10/10
i have been with amcare after leaving hospital over 5 years ago and i find the staff professional, polite and always checking on how things are going. they always keep you up to date on new products that could help you, and i have no problem with deliveries. satisfaction 10/10
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Diana, March 2021
Telephone staff always very polite, friendly and obliging. Deliveries come through very quickly and an all round excellent service.
Telephone staff always very polite, friendly and obliging. Deliveries come through very quickly and an all round excellent service.
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Susan, March 2021
Find the girls very helpful and very pleasant.
Find the girls very helpful and very pleasant.
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Jillian, March 2021
This has been all new to my husband amcare have been so helpful with advice and made ordering appliances easy to order very friendly and efficient thankyou
This has been all new to my husband amcare have been so helpful with advice and made ordering appliances easy to order very friendly and efficient thankyou
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Peter, March 2021
Service above and beyond. My TWOC hospital clinic had insufficient catheter supplies to keep me going until my first Amcare registration planned delivery. On my very first call, they made a special courier delivery after contacting my GP to confirm who I was. This was during bad snow when letters and deliveries were being disrupted. I was sure I was going to end up back in A&E with a fixed catheter again due to poor. Read more
Service above and beyond. My TWOC hospital clinic had insufficient catheter supplies to keep me going until my first Amcare registration planned delivery. On my very first call, they made a special courier delivery after contacting my GP to confirm who I was. This was during bad snow when letters and deliveries were being disrupted. I was sure I was going to end up back in A&E with a fixed catheter again due to poor weather poor nhs supply. AMCARE to the rescue. I would highly recommend them.
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John, March 2021
The company consistently provides an empathetic service and in my instance go the extra mile to ensure my prescription requests are correct. All customer service personnel are extremely professional and pleasant in their telephone manner.
The company consistently provides an empathetic service and in my instance go the extra mile to ensure my prescription requests are correct. All customer service personnel are extremely professional and pleasant in their telephone manner.
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Bernard, January 2021
Always ring me up to see what I require and deliver when I request
Always ring me up to see what I require and deliver when I request
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Barbara, January 2021
I have been with Amcare and the company they merged with, Homestyle for 18 years. You do need to order in advance, they usually take about 10-14 days to deliver from order, but they do all the necessary. I phone them with my order, they liaise with my GP and have the prescription sent direct to them, and fill the order, so I don’t have to do anything but phone my order and wait. Read more
I have been with Amcare and the company they merged with, Homestyle for 18 years. You do need to order in advance, they usually take about 10-14 days to deliver from order, but they do all the necessary. I phone them with my order, they liaise with my GP and have the prescription sent direct to them, and fill the order, so I don’t have to do anything but phone my order and wait for the delivery. I have never had any problems with Amcare.
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Joan, January 2021
When I first used this company it was very efficient but since October this year the service has been appalling and it has caused me severe anxiety and panic attacks. I have had to repeatedly ring them to find out if they have sent my prescription to my GP surgery and after contacting my surgery have been told they haven’t received a prescription request. To begin with they emailed the prescription request, followed. Read more
When I first used this company it was very efficient but since October this year the service has been appalling and it has caused me severe anxiety and panic attacks. I have had to repeatedly ring them to find out if they have sent my prescription to my GP surgery and after contacting my surgery have been told they haven’t received a prescription request. To begin with they emailed the prescription request, followed by a written request sent by Royal Mail. However in since October they have sent the request by Royal Mail and when I questioned this with them they said the hadn’t got the email address of my surgery! I have lost confidence in this company as I don’t believe what they are telling me. I would definitely not recommend this company.
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Brigid, November 2020
Usually get delivery correct but don’t cope well with change of address however they have never left me short and are polite and helpful on the phone
Usually get delivery correct but don’t cope well with change of address however they have never left me short and are polite and helpful on the phone
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Su, October 2020
Amcare are always polite, professional and friendly. Willing to have a chat to get you through the day.
Amcare are always polite, professional and friendly. Willing to have a chat to get you through the day.
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Jo, October 2020
I’ve been with Amcare since 1992, all the staff are kind, friendly and helpful. They care about you and make you, and want to make you, feel supported. Every part of the service is exemplary. They help with finding the right products, (even if it’s not theirs) they provide, amongst other things, counselling, post operative exercises, a nurse to chat about problems, hydration advice and so much more. I will always be an Amcare customer,. Read more
I’ve been with Amcare since 1992, all the staff are kind, friendly and helpful. They care about you and make you, and want to make you, feel supported. Every part of the service is exemplary. They help with finding the right products, (even if it’s not theirs) they provide, amongst other things, counselling, post operative exercises, a nurse to chat about problems, hydration advice and so much more. I will always be an Amcare customer, they are the best.
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George, September 2020
No problems
No problems
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Terri, September 2020
all ready to help .friendly and efficient
all ready to help .friendly and efficient
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Julie, September 2020
Very happy x
Very happy x
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Janet, September 2020
There have been occasions when I had let my supplies of ostomy appkiances run to low and at very short notice Ancare came to the rescue andhad an urgent delivery for me in advance of receiving my prescriptions. On one occassion I was over seas and had list my luggage with apiances in. One telephone call to Amcare and they sent an urgent delivery out to me. Staff go out of there way to. Read more
There have been occasions when I had let my supplies of ostomy appkiances run to low and at very short notice Ancare came to the rescue andhad an urgent delivery for me in advance of receiving my prescriptions. On one occassion I was over seas and had list my luggage with apiances in. One telephone call to Amcare and they sent an urgent delivery out to me. Staff go out of there way to give a very caring and supportive service. I have been receiving my ostomy appliances from amcare for the past 39 years. They remain consistent, caring and very helpful.
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christine, September 2020
i request my items from the GP and they pass request to Amcare. order arrives in a couple of days.
i request my items from the GP and they pass request to Amcare. order arrives in a couple of days.
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KENNETH, September 2020
Ever since I left Hospital armed with my home package,and after one visit at home from a Nurse I have been completely satisfied with the service I have received from Amcare, one phone call and I wait maybe 2-3 days for my parcel to arrive. My order arrives as requested, there are changes to my order from time to time. Particularly like the Phone call to see if I am happy I have. Read more
Ever since I left Hospital armed with my home package,and after one visit at home from a Nurse I have been completely satisfied with the service I have received from Amcare, one phone call and I wait maybe 2-3 days for my parcel to arrive. My order arrives as requested, there are changes to my order from time to time. Particularly like the Phone call to see if I am happy I have enough supplies if a long Christmas Break is due. Nothing has made me worry up to this time.
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Susan, August 2020
Am are have always been extremely helpful. In the past they have chased prescriptions from GP. They always ring each month and even get a time supplies will be delivered.
Am are have always been extremely helpful. In the past they have chased prescriptions from GP. They always ring each month and even get a time supplies will be delivered.
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Stephen, August 2020
If been using Amcare for years and they have never let me down , good service and and excellent communications
If been using Amcare for years and they have never let me down , good service and and excellent communications
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Geoffrey, August 2020
I have had a stoma for the past 28 years I having been using Amcare for the last 10 years .The girls in the office who do the prescriptions are excellent ,very helpful nothing is too much trouble .I use the Lincoln Office .I cannot speak more highly of the ladies who work in the office ,Sarah is one of them who I deal with .
I have had a stoma for the past 28 years I having been using Amcare for the last 10 years .The girls in the office who do the prescriptions are excellent ,very helpful nothing is too much trouble .I use the Lincoln Office .I cannot speak more highly of the ladies who work in the office ,Sarah is one of them who I deal with .
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Carol, August 2020
New to this but on the whole Amcare seem to be doing a good job for me
New to this but on the whole Amcare seem to be doing a good job for me
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ShareRavinder, July 2020
Amcare 100% all the way, very efficient went with Fittleworth for a short period of time but found them to be questioning my prescription every time so reverted back to Amcare. Amcare will always call or contact me if there is a problem with my prescription. I have found that the customer service is absolutely brilliant, very friendly and very knowledgeable
Amcare 100% all the way, very efficient went with Fittleworth for a short period of time but found them to be questioning my prescription every time so reverted back to Amcare. Amcare will always call or contact me if there is a problem with my prescription. I have found that the customer service is absolutely brilliant, very friendly and very knowledgeable
ShareJan, June 2020
Waited since January 2020 for them to send my Comfizz briefs that they had the prescription. Told me in February after calling several times they wouldn’t be available until March/April. Foned and foned with promises I will get a call back. Never happens!!!
Waited since January 2020 for them to send my Comfizz briefs that they had the prescription. Told me in February after calling several times they wouldn’t be available until March/April. Foned and foned with promises I will get a call back. Never happens!!!
ShareSue, June 2020
Very reliable, only company I have used since having my stoma 6m ago and have had not cause to consider changing. Staff are always friendly helpful and happy to make contact with my stoma nurse if I ask them about things which they are not happy to answer themselves
Product delivered by same friendly dpd driver most of the time.
If I had to have a criticism it would be that sometimes products are packed in larger. Read more
Very reliable, only company I have used since having my stoma 6m ago and have had not cause to consider changing. Staff are always friendly helpful and happy to make contact with my stoma nurse if I ask them about things which they are not happy to answer themselves
Product delivered by same friendly dpd driver most of the time.
If I had to have a criticism it would be that sometimes products are packed in larger boxes than
Necessary
ShareSuzanne, June 2020
Amcare are really helpful being someone who is new to stoma. To start with l didn’t know how long a box would last np phoned them up were really helpful, didn’t make me feel stupid and expressed replacements. They have a range of products and will send samples, if you have a problem they will help. I would recommend Amcare with confidence.
Amcare are really helpful being someone who is new to stoma. To start with l didn’t know how long a box would last np phoned them up were really helpful, didn’t make me feel stupid and expressed replacements. They have a range of products and will send samples, if you have a problem they will help. I would recommend Amcare with confidence.
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ShareSuzanne, May 2020
Always helpful if l run short of anything will.post it straight away or if larger order get to me asap. Excellent service!
Always helpful if l run short of anything will.post it straight away or if larger order get to me asap. Excellent service!
ShareRavinder, May 2020
very friendly, will call my GP’s to get my repeat prescription when I need my medical supplies. They have been checking on me to make sure I was ok
very friendly, will call my GP’s to get my repeat prescription when I need my medical supplies. They have been checking on me to make sure I was ok
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ShareSusan, May 2020
