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Review for Fittleworth by Anne

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Anne, May 2026

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3.00 out of 5
Reliability
Communication
Product Range
Friendliness

I am a relatively new customer and do not like ordering on line so prefer to telephone. I am always greeted with friendly and helpful staff and my orders arrive on time, sometimes earlier than expected. My only complaint, although this is not Fittleworth’s fault, is DPD still do NOT leave my delivery in the cupboard by our front door as repeatedly requested. This last delivery was delivered early and left ion our doorstep in

I am a relatively new customer and do not like ordering on line so prefer to telephone. I am always greeted with friendly and helpful staff and my orders arrive on time, sometimes earlier than expected. My only complaint, although this is not Fittleworth’s fault, is DPD still do NOT leave my delivery in the cupboard by our front door as repeatedly requested. This last delivery was delivered early and left ion our doorstep in full view of anyone passing. This is extremely annoying.

Reply from Fittleworth
13th May 2026

Thank you for your feedback — we’re so pleased to hear you’ve found our team friendly and helpful, and that your orders arrive promptly, often even earlier than expected. We’re sorry to hear about the issue with your delivery being left on the doorstep, and we completely understand your concerns. We really appreciate you bringing this to our attention.

Regards

Joana, Customer Experience Specialist - Fittleworth

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