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Review for Respond Healthcare by James

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James, January 2026

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4.25 out of 5
Reliability
Communication
Product Range
Friendliness

I have no voice So I can’t phone my order. The online order system is very poor needs updating the new system I can’t understand to much palaver I think they know what products I use why don’t they just send me a list of stuff I use I fill it in and send it back

I have no voice So I can’t phone my order. The online order system is very poor needs updating the new system I can’t understand to much palaver I think they know what products I use why don’t they just send me a list of stuff I use I fill it in and send it back

Reply from Respond Healthcare
26th January 2026

Thank you for your review, James. We offer a variety of methods to place your prescription orders with us. Please would you email us :hello'@espond.co.uk with your details,so we can provide you with options that may suit you better.

Regards

Garry, Customer Experience Manager - Respond Healthcare

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