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Review for Respond Healthcare by Janet

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Janet, January 2026

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2.50 out of 5
Reliability
Communication
Product Range
Friendliness

Respond used to supply complimentary wet wipes then fobbed me off with lies and excuses for months before finally admitting that they had stopped supplying them. I now buy them from the supplier they used for use who they told me had gone out of business.

Respond used to supply complimentary wet wipes then fobbed me off with lies and excuses for months before finally admitting that they had stopped supplying them. I now buy them from the supplier they used for use who they told me had gone out of business.

Reply from Respond Healthcare
26th January 2026

Thank you for your review, Janet. I am really sorry to hear of your dissatisfaction. We supply dry wipes, hand wipes and disposal bags with each prescription order; please let us know if you need any further supplies of these when you next speak to us.

Regards

Garry, Customer Experience Manager - Respond Healthcare

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