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Review for Fittleworth by Lin

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Lin, April 2026

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Fittleworths have always provided an excellent service. Last month there was a problem because of a problem with my GP surgery. I rang Fittleworths in a panic as I did not have enough stoma bags to last until my next delivery. Despite there being a shortage of my particular items the lady I spoke to reassured me she would do her best. Two days later my parcel arrived complete with everything I needed. The relief

Fittleworths have always provided an excellent service. Last month there was a problem because of a problem with my GP surgery. I rang Fittleworths in a panic as I did not have enough stoma bags to last until my next delivery. Despite there being a shortage of my particular items the lady I spoke to reassured me she would do her best. Two days later my parcel arrived complete with everything I needed. The relief was enormous and I was very grateful for the service and support I received.

Reply from Fittleworth
8th April 2026

Thank you so much for sharing your experience. We’re really sorry you had that worry last month, but we’re very pleased our team was able to reassure you and get everything you needed to you so quickly, especially given the shortage. Knowing we helped relieve that stress means a great deal to us. Thank you for your continued trust in Fittleworth.

Regards

Joana, Customer Experience Specialist - Fittleworth

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