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Review for Fittleworth by Christopher Paul

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Christopher, April 2026

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4.00 out of 5
Reliability
Communication
Product Range
Friendliness

I am pleased to have my stoma products supplied by Fittleworth, unfortunately my GP doesn't seem to grasp that prescriptions have to be sent on to Fittleworth before enacted. I email the GP surgery with my requirements with it cc'd to Fittleworth. Sometimes it is taking as much aa a month for the process to reach delivery to myself. DPD seem reasonably efficient but getting a better, quicker connection between GP and Fittleworth remains a

I am pleased to have my stoma products supplied by Fittleworth, unfortunately my GP doesn't seem to grasp that prescriptions have to be sent on to Fittleworth before enacted. I email the GP surgery with my requirements with it cc'd to Fittleworth. Sometimes it is taking as much aa a month for the process to reach delivery to myself. DPD seem reasonably efficient but getting a better, quicker connection between GP and Fittleworth remains a problem.

Reply from Fittleworth
2nd April 2026

Thank you for your review. We’re really glad to hear you’re happy with having your stoma products supplied by Fittleworth. We’re sorry to hear about the delays caused by your GP not sending prescriptions through promptly — we understand how frustrating this can be, especially when it impacts your delivery times. We appreciate your patience and thank you for being a Fittleworth customer!

Regards

Joana, Customer Experience Specialist - Fittleworth

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