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Review for Fittleworth by susan

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susan, April 2026

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3.50 out of 5
Reliability
Communication
Product Range
Friendliness

No reply to emails regarding your orders . Very disappointing customer servuce

No reply to emails regarding your orders . Very disappointing customer servuce

Reply from Fittleworth
28th April 2026

Thank you for your feedback. We’re very sorry to hear about your experience and understand how disappointing it is not to receive a response to your emails. This isn’t the level of service we aim to provide, and your comments will be shared with the relevant team so this can be looked into. We appreciate you taking the time to let us know.

Regards

Joana, Customer Experience Specialist - Fittleworth

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