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Review for Fittleworth by Tanya

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Tanya, February 2026

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I used to order online, however with the new website, I can only a order a limit. I order 2 monthly prescriptions, so need more than the 10 boxes of stoma bags it only allows to be ordered. Could this be looked into. I have to phone to place my order now. Always had good service from you.

I used to order online, however with the new website, I can only a order a limit. I order 2 monthly prescriptions, so need more than the 10 boxes of stoma bags it only allows to be ordered. Could this be looked into. I have to phone to place my order now. Always had good service from you.

Reply from Fittleworth
12th February 2026

Thank you for your feedback and for letting us know about the ordering limit on the new website. We’re sorry for the inconvenience this has caused. We’ll certainly look into this so that ordering online is easier in the future. We’re pleased to hear you’ve always had good service from us, and we appreciate your patience while we work on improving the system.

Regards

Joana, Customer Experience Specialist - Fittleworth

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