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Review for Coloplast Charter by Margaret

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Margaret, February 2026

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have needed colostomy supplies for 5 years and have never had any issues with this company. The hospital had a contract with Coloplast and for the first three months the stoma nurses ordered my supplies and I had a check up when attending to collect my supplies but after that the stoma nurses sent a copy of my prescription to my health centre and although I had problems with my health centre once I

I have needed colostomy supplies for 5 years and have never had any issues with this company. The hospital had a contract with Coloplast and for the first three months the stoma nurses ordered my supplies and I had a check up when attending to collect my supplies but after that the stoma nurses sent a copy of my prescription to my health centre and although I had problems with my health centre once I had sorted out my prescription and it went off to Coloplast I have never had any issues with them. A new ordering system at my surgery has speeded the process up and now the surgery sent the approved prescription to Coloplast and Coloplast then let me know that they have received it and my supplies are delivered within 3 days ( unless the courier firm delivers to the wrong address) but Coloplast always lets me know when my supplies have left their depot so I can then track my parcel. The order has always been correct , well packaged and packed in a strong box.

Reply from Coloplast Charter
24th February 2026

Hello Margaret, thank you for taking the time to leave feedback on your experience. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

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