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Review for Fittleworth by Cheryl

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Cheryl, May 2026

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have never had a problem dealing with you always been very pleasant but the delivery Co not good my parcel was left at the door of the block of flats , I am disabled and I had to battle to bring the parcel in box all squashed good the boxes inside weren't damaged .DPD BAD NEWS

I have never had a problem dealing with you always been very pleasant but the delivery Co not good my parcel was left at the door of the block of flats , I am disabled and I had to battle to bring the parcel in box all squashed good the boxes inside weren't damaged .DPD BAD NEWS

Reply from Fittleworth
22nd May 2026

Thank you for your feedback and your kind words about our team. We’re very sorry to hear about your recent delivery experience, especially given your circumstances. This is not the level of service we expect, and we understand how difficult this must have been for you. We’re pleased to let you know that we are working on improvements to our delivery service to help prevent this happening again. Thank you for bringing this to our attention—we truly appreciate your continued support.

Regards

Joana, Customer Experience Specialist - Fittleworth

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