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Review for Fittleworth by John

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John, April 2026

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4.75 out of 5
Reliability
Communication
Product Range
Friendliness

Very professional, polite, and caring service provided in my dealings with them. I would have given 5 stars for Reliability but the courier service they employ have been very, very poor, and at the end of the day they are responsible as they have chosen to use them in the chain of service. Other than dispatch, which is fundamentally important, all is good.

Very professional, polite, and caring service provided in my dealings with them. I would have given 5 stars for Reliability but the courier service they employ have been very, very poor, and at the end of the day they are responsible as they have chosen to use them in the chain of service. Other than dispatch, which is fundamentally important, all is good.

Reply from Fittleworth
14th April 2026

Thank you for your feedback. We’re pleased to hear you’ve found our service professional, polite and caring. We’re sorry to hear about your concerns with the courier experience and understand how important reliable delivery is. Your comments are appreciated and help us understand where improvements are needed.

Regards

Joana, Customer Experience Specialist - Fittleworth

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