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Review for Fittleworth by Rosemary

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Rosemary, April 2026

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5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I recently had a delay with the dispensing of my bags, due to the prescription being sent to my chemist rather than Fittleworth. As a consequence I rang Fittleworth to alert them to the fact that my prescription was coming in, just before Easter, when I knew they would be busy, and that I would be leaving the country for a week on the Thursday after Easter. I rang them Monday, before they had even

I recently had a delay with the dispensing of my bags, due to the prescription being sent to my chemist rather than Fittleworth. As a consequence I rang Fittleworth to alert them to the fact that my prescription was coming in, just before Easter, when I knew they would be busy, and that I would be leaving the country for a week on the Thursday after Easter. I rang them Monday, before they had even received the prescription; the woman who answered was very reassuring, and better still, my bags arrived on Wednesday before I was even looking for them Superb service, always beautifully cut to size, and promptly delivered.

Reply from Fittleworth
14th April 2026

Thank you for taking the time to share your experience. We’re sorry to hear about the stress caused by the delay, especially around a busy holiday period and with your travel plans coming up. We understand how important timely dispensing is, particularly when prescriptions are sent to the wrong place, and we appreciate you contacting us early to try to avoid any issues. Your feedback is important to us, and we’re grateful you took the time to let us know about your experience.

Regards

Joana, Customer Experience Specialist - Fittleworth

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