Nightingale

Can't get through, never call you back, poor service used to be really good but not any more, don't recommend using this service

I used to think Nightingale were fantastic, but since merging with Clinidirect I've had nothing but problems. Missing items, incorrect items. I have phoned. I get sent more incorrect items. have e-mailed. I get sent more incorrect items. So I shall soon have 12 boxes of an item not asked for or wantef that they refuse to take back because they are "prescription items". And none of what I wanted. They must be making money from all these errors which is why they keep making them.

Having ordered catheter bags 4 weeks ago I have still not received them and consequently have a UTI.. The delivery service is useless.

In 18 months of using this place I dont think theres been 1 single order delivered as requested, if they are short of stock they dont say just leave you waiting instead of delivering the remainder,. I see they have a new website lets hope its better than the previous one which was pants. Forever phoning and chasing which is difficult when you cant move your hands. The products are good when they eventually arrive.