Bullen Healthcare

I changed from Fittleworth to Bullen purely for the convenience of being advised of the delivery date. However, Bullen let me down by not delivering on the date advised and I had to chase them for the last 2 deliveries. In addition, the 'packing' of the boxes looked as though my supplies had been thrown into the box, from a great height, appearing to have just been thrown in. The last time I chased Bullen, I was told they would call me back. I didn't get the call. I felt a complete lack of care or empathy from both Bullen and the delivery driver. I wish I hadn't left Fittleworth now.

Would not go with this again absolutely useless when ordering or when you get the in the things what you ordered do not come

I’ve stopped using Bullens as they have let me down so many times. I order through the prescription service at least twice a weeks before I run out and every time, and every time my prescription arrives at least 10 to 14 days afterwards. I’ve had to ring up a number of times asking where it is. So I gave up and use Brunlea now. My prescription arrives the next day or the the sday after I’ve ordered it.

On the whole the service is good and we haven't had any problems, however life would be so much easier if they could give us a time slot for delivery - even if it is just am or pm.