Report Review

  • This field is for validation purposes and should be left unchanged.
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • Please state why you have reported this review. Reviews that violate our Review Guidelines or Terms & Conditions will be removed.

Coloplast Charter

4.81
From 1186 reviews Read All Reviews
The ‘verified provider’ badge is given to home delivery services who are committed to providing their customers with a compassionate, caring and informative service and actively looks to communicate with their customers in order to improve the customer relationship.
A ‘verified provider’ works closely with Healthcare Delivery Reviews in order to understand how they can best support their customers and uses our healthcare review platform to monitor and reply to reviews. You can find more information by clicking here.
Provider Logo

Charter is the UK’s leading home delivery service for prescription ostomy and continence products. Beginning a new life with an ostomy or continence condition is always challenging, so the less you have to worry about the better. Charter ensures the … Read more

Reliability
Communication
Product Range
Friendliness

Sylvia, January 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Always delivered promptly. Friendly service and great product

Sheila, January 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Having just changed to this provider, I feel their support is excellent. I had 2 discussions with Clinical Advisors, both of whom gave me invaluable advice and were extremely friendly and approachable.

Nicola, January 2026

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

We've been using Charter Healthcare for around 15years. My daughter has an ileostomy and I have a suprapubic catheter. Nothing is ever too much trouble when I call charter for anything. The staff that answer the phone are always polite, helpful and caring. They are very knowledgeable and if needed they chase up the Gps when they are slow to send the prescription across. We'd definitely be lost without them.

Anthony, January 2026

1/1 - (1 vote)
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Nothing is to much trouble for Coloplast.

"*" indicates required fields

This field is hidden when viewing the form
Name*