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Coloplast Charter

4.80
From 1118 reviews Read All Reviews
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Charter is the UK’s leading home delivery service for prescription ostomy and continence products. Beginning a new life with an ostomy or continence condition is always challenging, so the less you have to worry about the better. Charter ensures the … Read more

Reliability
Communication
Product Range
Friendliness

Kenneth, October 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Excellent service, friendly staff , super quick delivery

Reply from Coloplast Charter
13th October 2025

Hello Kenneth, thank you for leaving us your feedback. We're pleased you're happy with the service and delivery. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

Helen, October 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

Been using them for 13 years. Brilliant company. Accurate, helpful advice , punctual. Outstanding product exactly what I need And easy to deal with. Good communications. Wouodn’t chsnge providers

Reply from Coloplast Charter
13th October 2025

Hello Helen, we are so pleased to hear you're happy with the service you've received. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

Jenny, October 2025

Upvote
4.75 out of 5
Reliability
Communication
Product Range
Friendliness

The main problem I have had is with the stoma bag filling with air/ flatulence & the filter not releasing it. The only other problem has been when the request has been sent via yourselves to my Doctors, but they have not been on the ball & have not sent the prescription directly back to you, which has caused delays. Luckily I have had some samples, which I have been able to use while waiting. Otherwise I am happy with the products I have had from you. Thanks

Reply from Coloplast Charter
13th October 2025

Hello Jenny, I'm sorry to hear you've had some issues. If you can send your full name and contact details to digital@coloplast.com, I can get the team to look into this further for you. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

ANNE, October 2025

Upvote
5.00 out of 5
Reliability
Communication
Product Range
Friendliness

I have never had any issues with Coloplast.

Reply from Coloplast Charter
10th October 2025

Hello Anne, we are happy to hear this. Thank you for your review. Best regards, Vicky

Regards

Vicky R - Coloplast Charter team

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